Customer Service

4 days ago

bangalore, India Bangalore | Rotational Shifts Full time

📍 Bangalore | Work From Office | Rotational Shifts | 5-Day Week 💼 Full-time | Competitive Salary We are seeking energetic, clear, and confident communicators to join our high-performing customer success & sales team. In this voice-heavy role, you will engage with both domestic and global customers, understand their needs, and deliver tailored solutions that create long-term value.This role involves handling Inbound Customer Queries as well as Outbound Lead Conversions, ensuring every interaction is meaningful, empathetic, and results-driven.What You’ll Do·        Interact with customers through inbound & outbound voice calls·        Understand customer requirements and recommend the right solutions·        Build strong rapport and nurture trust-based relationships·        Deliver exceptional customer experiences with every interaction·        Convert qualified leads and contribute to overall sales performance·        Manage customer follow-ups, objections, and escalations professionally   What We’re Looking For·        Excellent spoken English with clear articulation·        Experience in international BPO, customer service, sales, travel, hospitality, wellness, healthcare, or any premium service industry·        Strong relationship-building and problem-solving skills·        Ability to handle voice-based customer interactions with confidence·        Growth-oriented mindset and willingness to work in rotational shifts (WFO)What You’ll Get·        Best-in-class salary + attractive performance incentives·        Opportunity to work with a global customer base·        Fast-growth environment with career advancement opportunities·        Supportive leadership, world-class training, and a 5-day work weekIf you’re passionate about customer experience, sales success, and global communication, we’d love to hear from you.📩 Apply Now / DM me for more details

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    bangalore, India Tech Mahindra Full time

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