Kolo - Account Manager - Sales (2-5 yrs)

3 weeks ago

Bengaluru, Karnataka, India Koloapp Full time
Role Overview:

As an Account Manager - Supply, you will be responsible for managing the end-to-end relationship with service professionals in your city. This role is a mix of strategic account management and on-ground execution. You will ensure active engagement of professionals on the Kolo platform by understanding their needs, supporting their growth, and driving platform adoption.

Key Responsibilities:

- Own and manage relationships with a portfolio of professionals (architects, interior designers, builders, contractors)

- Meet professionals on-ground regularly at their offices, project sites, or showrooms to build trust and ensure ongoing engagement

- Drive onboarding, quality control, and performance tracking of professionals on the platform

- Ensure professionals complete and maintain high-quality profiles (project uploads, service details, pricing, etc.)

- Educate professionals on Kolo's lead generation, branding, and business tools; ensure they adopt and use these features actively

- Monitor lead engagement, ensure timely responses from professionals, and help them close opportunities efficiently

- Act as the single point of contact for issue resolution, feedback collection, and performance improvement

- Collaborate closely with internal teams (Ops, Product, Support) to enhance supply experience and retention

Requirements:

- 2 + years of experience in account management, business development, or relationship handling-preferably in a high-touch or on-ground role

- Excellent communication and stakeholder management skills

- Strong ownership mindset and willingness to travel frequently within the city

- Experience or interest in the construction, design, or real estate domain is a bonus

Why Join Kolo?

Kolo is a technology platform redefining how homeowners build and design their dream homes. Acting as a full-stack marketplace, Kolo connects Homeowners (HOs) with a carefully curated network of Architects, Contractors, Interior Designers, and product brands, bringing transparency and expert support throughout the home-building journey.

Founded in 2020 and backed by $4 million in funding, Kolo powers the homeowner's journey from idea to decision, providing unmatched access to professionals and project guidance.

- Be part of a fast-growing platform that's changing how India builds homes

- Shape real-world home projects with your expertise and insight

- Work in a dynamic, fast-paced in-office environment with high ownership and growth

- Directly impact customer satisfaction and business performance

Compensation

- Structure: 3LPA- 5LPA (70% Fixed + 30% Performance-Based Variable)

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