Customer Service Assistant
5 months ago
Job Title: Customer Service Assistant
**Job Description**:
- Manage large amount of calls
- Resolve product or service problems by clarifying the customer's complaint;
determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Generate sales leads
- Provide accurate, valid and complete information by using the right
methods/tools
- Handle complaints provide appropriate solutions and alternatives within the time
limits and follow up to ensure resolution
- Follow communication procedures, guidelines and policies
- Use telephones to reach out to customers and verify account information
- Work with customer service manager to ensure proper customer
Timing for both opening 9PM-6AM
Experience:
- Min 1 Year
**Salary**: ₹18,000.00 - ₹20,000.00 per month
Schedule:
- Night shift
Work Location: In person
**Speak with the employer**
+91 9893469119
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