Customer Service

5 months ago


Indore Madhya Pradesh, India HIRD SERVICES PVT. LTD. Full time

Customer Interaction:

- Respond to inquiries via chat promptly and professionally.
- Handle complaints and provide appropriate solutions.
- Problem-Solving:

- Identify and resolve customer issues efficiently.
- Product Knowledge:

- Stay updated on company products and services.
- Documentation:

- Maintain accurate records of customer interactions.
- Quality Assurance:

- Meet personal/team targets and follow company guidelines.
- Team Collaboration:

- Work with team members and participate in training.
- Multitasking:

- Manage multiple chat conversations simultaneously.
- Feedback Implementation:

- Provide and act on feedback to improve service.
:

- Excellent written communication
- Strong problem-solving abilities
- Customer-focused approach

Pay: ₹14,086.00 - ₹25,092.16 per month

Schedule:

- Rotational shift

Application Question(s):

- Are you an experienced or fresher?
- If experienced (Name how many companies you have worked for?)
- What is your current location?

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (preferred)

**Location**:

- Indore, Madhya Pradesh (preferred)

Work Location: In person

**Speak with the employer**
+91 9303800840



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