![K.S. Implement Indore](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
4 days ago
Job Description:
- Manage large amount of calls
- Resolve product or service problems by clarifying the customer's complaint determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Generate sales leads
- Provide accurate, valid and complete information by using the right methods/tools
- Handle complaints provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Follow communication procedures, guidelines and policies
- Use telephones to reach out to customers and verify account information
- Work with customer service manager to ensure proper customer service is being delivered
**Job Accomplishments**:
**Requirements**:
- Proven customer support experience or experience as a client service representative
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Graduate with a Degree
**For more information contact on 7879121236**
**Salary**: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Paid sick time
- Paid time off
Schedule:
- Night shift
Supplemental pay types:
- Yearly bonus
**Experience**:
- total work: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- English (required)
Ability to Commute:
- Indore, Madhya Pradesh (required)
Ability to Relocate:
- Indore, Madhya Pradesh: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 7879121236
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