Customer Service Assistant
6 months ago
Manage large amount of calls
- Resolve product or service problems by clarifying the customer's complaint;
- determining the cause of the problem; selecting and explaining the best solution to solve the problem expediting correction or adjustment; following up to ensure resolution
- Generate sales leads
- Provide accurate, valid and complete information by using the right methods/tools
- Handle complaints provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Follow communication procedures, guidelines and policies
- Use telephones to reach out to customers and verify account information
- Work with customer service manager to ensure proper customer service is being delivered
**FOR MORE INFORMATION CONTACT ON 7879121236.**
Pay: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Paid sick time
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Shift allowance
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- total work: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- English (required)
Work Location: In person
**Speak with the employer**
+91 7879121236
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