Quality Auditor
5 months ago
**Primary Job Responsibilities**
- Monitoring both Inbound & Outbound student interactions
- Sharing feedback for the monitored interactions
- Compile and share the weekly and monthly reports in the prescribed format
- Perform other tasks as assigned
**Specific Knowledge & Skills**
- Graduate in any discipline
- Minimum 1 year experience
- Excellent verbal, written and interpersonal communication skills
- Proficiency in MS-office (Excel, Word)
**Major KRA ( SMART)**
- Meeting assigned audit targets
- Compiling the weekly audit calls and remark
- Track individual and team quality performance
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Quality Assurance Auditor
2 weeks ago
Noida, Uttar Pradesh, India Zia Solutions Full timeAbout the Role:This exciting opportunity is for a Quality Assurance Auditor to join our Zia Solutions team in Noida, supporting US Sales Voice Process operations.Responsibilities:Validate and tag dataProvide ad hoc support in quality processesEnsure accurate and timely task completionCollaborate with team auditors and report to Quality ManagerFollow SOPs for...
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International Bpo Quality Auditor
5 months ago
Noida, India Looper Development Services Private Limited Full timeJob description We are looking for a Quality Auditor to join our high-impact team focused on the US market. Responsibilities for Quality Auditor - Support our operations team by reporting the task completion to the stakeholders on time - Assist in validating, data tagging, and providing ad hoc support across various quality processes - Complete the tasks...
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International Bpo Quality Auditor
5 months ago
Noida, India Looper Development Services Private Limited Full timeJob description We are looking for a Quality Auditor to join our high-impact team focused on the US market. Responsibilities for Quality Auditor - Support our operations team by reporting the task completion to the stakeholders on time - Assist in validating, data tagging, and providing ad hoc support across various quality processes - Complete the tasks...
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Quality Assurance Auditor
2 weeks ago
Noida, India Zia Solutions Full timeJob description :-Position: QA Auditor - US Sales Voice ProcessLocation: Noidawork from officeCTC: Up to 6 LPA + IncentivesShift Timing: 7:00 pm to 4:00 am IST (US Shift)Both side cab facility + 1 time meal providedRequirements:Minimum 2 years of experience in QA for US sales/marketing campaignsUS sales voice process experienceKnowledge of Audits, Feedback,...
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Us Sales Quality Auditor
5 months ago
Noida, India looper Development Services Private Limited Full time**Job description** We are looking for a Quality Auditor to join our high-impact team focused on the US market. **Responsibilities for Quality Auditor** - Support our operations team by reporting the task completion to the stakeholders on time - Assist in validating, data tagging, and providing ad hoc support across various quality processes - Complete the...
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Quality Auditor(Us Process)
5 months ago
Noida, India Looper Development Services Private Limited Full time**Job description** We are looking for a Quality Auditor to join our high-impact team focused on the US market. **Responsibilities for Quality Auditor** - Support our operations team by reporting the task completion to the stakeholders on time - Assist in validating, data tagging, and providing ad hoc support across various quality processes - Complete the...
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Quality Controller/Quality Auditor
5 months ago
Noida, India ICCS Full timeRoles and Responsibilities: Checking on the quality of calls of the agents Checking of the quality of emails and chats Document and report the feedback Quality Audit. Willing to work in night shift (24*7) Experience : 2- 4 years CTC : 1.2 LPA - 3 LPA Number of Openings : 6 Location : Noida Qualification : Graduate/Post graduate ...
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Quality Auditor
4 weeks ago
Noida, Uttar Pradesh, India Livekeeping Technologies Pvt Ltd Full time**Position Description**: The Quality Auditor will be responsible for conducting audits, ensuring that company processes, products, and services meet both internal and external quality standards. They will work closely with team members to identify areas of improvement, ensure compliance with established quality parameters, and help enhance overall...
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Sales Quality Auditor(Us Process)
5 months ago
Noida, India Looper Development Services Private Limited Full timeWe are looking for a Quality Auditor to join our high-impact team focused on the US market. **Responsibilities for Quality Auditor** - Support our operations team by reporting the task completion to the stakeholders on time - Assist in validating, data tagging, and providing ad hoc support across various quality processes - Complete the tasks with a high...
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Quality Auditor
2 months ago
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Call Quality Auditor
5 months ago
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Quality Assurance Specialist
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Call Auditor/quality Assurance
5 months ago
Noida, Uttar Pradesh, India Khan Global Studies pvt ltd Full time**Position Overview**:The Call Auditor is responsible for evaluating and analyzing customer service interactions to ensure high-quality standards are maintained. This role involves listening to and reviewing recorded phone calls, providing feedback to customer service representatives, and identifying areas for improvement to enhance customer satisfaction and...
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Quality Auditor
5 months ago
Noida, India Dynamic Octopus Technology Pvt Ltd Full time**Roles & Responsibilities** - Developing and implementing quality control audit plans. - Identifying testing parameters for collection call. - Assigning team members to quality audits and overseeing their work. - Training employees on quality standards and procedures. - Ensuring that call comply with industry standards. - Documenting defects and...
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Energy Auditor
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Noida, Uttar Pradesh, India Inventum Power Private Limited Full time**We are looking for an Energy Auditor** As an Energy Auditor, he will be responsible for conducting comprehensive energy audits, identifying potential areas for improvement, and developing practical recommendations to enhance energy efficiency. This position requires strong technical knowledge, analytical skills, and the ability to effectively communicate...
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Call Quality Auditor
2 weeks ago
Noida, India Zia Solutions Full timeJob Title: Call Quality Auditor-Contact Centre ( US Sales voice process)Responsibilities:Support operations team with timely task reportingValidate and data tagging for quality processesEnsure accuracy and meet deadlinesCollaborate with team membersReport to Quality Manager dailyFollow SOP for data taggingDemonstrate effective communication skillsUnderstand...
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Quality Auditor
5 months ago
Noida, India Live Keeping Full timeResponsible for daily, weekly and monthly call audits in a timely manner and in full compliance with defined parameters. - Monitor calls to ensure Client and company standards are maintained. - Achieve daily processing targets. - Consistently monitor key performance parameters of the process and identify red flags. - Publishing Quality Audit reports...
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Quality Auditor
5 months ago
Noida, India Live Keeping Full timeResponsible for daily, weekly and monthly call audits in a timely manner and in full compliance with defined parameters. - Monitor calls to ensure Client and company standards are maintained. - Achieve daily processing targets. - Consistently monitor key performance parameters of the process and identify red flags. - Publishing Quality Audit reports...
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Te Auditor
5 months ago
Noida, India Bureau Veritas Full time**Job Title: SA Textile Exchange Auditor** **Department: CSR** **Location: Noida** **Responsibilities**: - Take necessary preparation before going to the audit (through collecting required information, equipment, and document) - To execute Audit on the basis of **Global Organic Textile Standard** and Standards of **Textile Exchange**. - Prepare reports...
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Quality Auditor
5 months ago
Noida Sector 62, Noida, Uttar Pradesh, India Radiate E Services Pvt Ltd Full timeHi, **Job Description: Quality Analyst** **Position Overview**: As a Quality Analyst, you will play a crucial role in ensuring that our products and services meet the highest standards of quality and reliability. You will be responsible for monitoring and evaluating the quality of processes, products, and services through various testing methodologies and...