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Quality Auditor
2 weeks ago
**Primary Job Responsibilities**
- Monitoring both Inbound & Outbound student interactions
- Sharing feedback for the monitored interactions
- Compile and share the weekly and monthly reports in the prescribed format
- Perform other tasks as assigned
**Specific Knowledge & Skills**
- Graduate in any discipline
- Minimum 1 year experience
- Excellent verbal, written and interpersonal communication skills
- Proficiency in MS-office (Excel, Word)
**Major KRA ( SMART)**
- Meeting assigned audit targets
- Compiling the weekly audit calls and remark
- Track individual and team quality performance
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