Client Success Associates
6 months ago
Job Title: CLIENT SUCCESS ASSOCIATES
Job location: Delhi
About the company:
We are India’s only legal tech startup assisting clients in financial distress. Lawyer Panel is steered by experienced entrepreneurs from IIT, IIM, and MIT USA. We are a team of 200+ professionals with 10 offices in 7 cities. We have 3 offices in Delhi-NCR and are among the fastest growing companies in India.
**Job Description**:
We are seeking a motivated individual to join our team as CLIENT SUCCESS ASSOCIATES. In this role, you will be responsible for contacting customers with overdue payments, reconciling accounts, and facilitating the recovery of outstanding debts while maintaining positive relationships with clients.
Key Responsibilities:
- Collecting monthly retainer fees from clients as per agreed timeline. **Client acquisition based on leads ** Work with senior advocates to prevent client harassment **Work with senior advocates to ensure quick settlement ** Negotiation with bank officials and recovery agencies
Skills Required:
- Good Communication **Client Relationship** Client Acquisition **Negotiation**
Job Requirements:
- sales Experience:6 months to 2.5 yrs in inside sales, edtech sales, insurance sales, etc. **No field Sales, FMCG Sales, Retail Sales**
**Salary**: 15,000 to 22,000 in hand (+ retainer incentives Rs 5,000+) Laptop and handset (we can provide laptop on rental)
- Highly Qualified Leads (No Cold Calling) **Less Than 10 Calls a Day + Chat Process** Desk Job For Fixed Timing (10 am to 6 pm)
**Benefits**:
- High Monthly Incentives (5000+) **Medical Insurance upto 2 lacs**
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹22,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Fixed shift
Supplemental pay types:
- Commission pay
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (required)
**Language**:
- English (required)
**Location**:
- Delhi, Delhi (required)
Work Location: In person
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