Chat Support Agent

Responding to customer inquiries and assisting with chat - Resolving customer issues and escalations - Collaborating with team members to find solutions. - Maintaining accurate records of customer interactions - Ensuring customer satisfaction through efficient and prompt support - Ability to quickly learn and navigate various chat platforms and tools -...

Responding to customer inquiries and assisting with chat - Resolving customer issues and escalations - Collaborating with team members to find solutions. - Maintaining accurate records of customer interactions - Ensuring customer satisfaction through efficient and prompt support - Ability to quickly learn and navigate various chat platforms and tools -...

Responding to customer inquiries and resolving their issues through chat conversations - Providing accurate and detailed information about products, services, and policies - Guiding customers through the purchasing process and recommending appropriate products or services - Escalating complex or unresolved issues to the appropriate department or supervisor -...

Education: A high school diploma or equivalent qualification is typically required, while a bachelor’s degree in a relevant field may be preferred. - Communication skills: Excellent written and verbal communication skills are essential, as chat support executives primarily interact with customers through written communication. - Typing speed: Strong typing...

Key Responsibilities: **Front Desk Management**: - Greet and assist visitors, ensuring a positive and welcoming experience. **Caption Writing**: - Create accurate and engaging captions for various multimedia content, including videos, social media posts, and promotional materials. - Content creation teams to ensure captions align with brand voice and...

Engage in chat conversations with customers, addressing their questions, problems, or requests in a professional and courteous manner. - Provide accurate and timely information to customers, ensuring that they have a clear understanding of the products or services offered. - Resolve customer issues or complaints, determining the appropriate solution and...

We're currently seeking enthusiastic individuals to join our Chat Support team. This role offers a fantastic opportunity to engage with customers in a digital environment and contribute to creating positive experiences. **Salary**: ₹14,000.00 - ₹16,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay types: -...

As a Chat Support Representative you will play a crucial role in delivering responsive and efficient customer support through live chat. This role is perfect for individuals who thrive in a digital communication environment and are passionate about assisting customers. **Key Responsibilities**: - **Chat Assistance**: Engage with customers in real-time...

Excellent written communication skills - Strong problem-solving and critical-thinking skills - Ability to multitask and manage time effectively - Patience and empathy when dealing with customers - Attention to detail and accuracy - Ability to work well in a team and collaborate with colleagues - Basic computer literacy and proficiency with chat platforms -...

Responding to customer inquiries and resolving their issues through chat conversations - Providing accurate and detailed information about products, services, and policies - Guiding customers through the purchasing process and recommending appropriate products or services - Escalating complex or unresolved issues to the appropriate department or supervisor -...

Responding to customer inquiries and resolving their issues through chat conversations - Providing accurate and detailed information about products, services, and policies - Guiding customers through the purchasing process and recommending appropriate products or services - Escalating complex or unresolved issues to the appropriate department or supervisor -...

Excellent written communication skills - Strong problem-solving and critical-thinking skills - Ability to multitask and manage time effectively. - Patience and empathy when dealing with customers. - Attention to detail and accuracy. - Ability to work well in a team and collaborate with colleagues. - Basic computer literacy and proficiency with chat...

Understanding customer needs and providing appropriate solutions and attention - Communicating with customers about their experiences with a product or service - Providing information about products and services, taking orders, and addressing customer complaints - Keeping records of customer interactions and transactions, recording details of inquiries,...

Hii, We are Urgently Hiring for the Chat support Executive - Age criteria - 18-30 Years. - Work Mode - Work from Office. - Required Qualification - Minimum of 12th Pass/Intermediate & Graduates. - Required Skill Set : Excellent communication skill in English - 9 hrs of shift. - 6 days working. - 1 Rotational week off. - Need immediate Joiners. WORK FROM...

**Shift time**: - Mandatory working in Night Shift **Working days**: - Rotational work week **Education** - Graduation Work from Office **Job description**: International Chat Process Experience Required: - Minimum (6 Months) or Fresher experience navigating multiple/concurrent digital chat interactions.  - Prior digital/call center experience...

Urgent Hiring for Customer care chat support. **Job Types**: Full-time, Permanent Pay: ₹2,500.00 - ₹7,000.00 per month Schedule: - Day shift - Morning shift Supplemental pay types: - Commission pay - Performance bonus **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Technical support: 1 year (preferred) - total work: 1...

Key Responsibilities: **Front Desk Management**: - Greet and assist visitors, ensuring a positive and welcoming experience. **Caption Writing**: - Create accurate and engaging captions for various multimedia content, including videos, social media posts, and promotional materials. - Content creation teams to ensure captions align with brand voice and...

Key Responsibilities: **Front Desk Management**: - Greet and assist visitors, ensuring a positive and welcoming experience. **Caption Writing**: - Create accurate and engaging captions for various multimedia content, including videos, social media posts, and promotional materials. - Content creation teams to ensure captions align with brand voice and...

_**MindSphere IT Solutions Pvt. Ltd**_ is a leading IT and BPO services company based in USA, focused on offering world-class solutions for business of all sizes. Our services are tailored to meet the demand of your business helping it to grow further. Our custom solutions are backed with years of industry experience and data so you can be at peace knowing...

**Responsibilities** Manage inbound/ outbound calls or chats in a timely manner. Follow communication “scripts” when handling different topics. Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. Build sustainable relationships and engage customers by taking the extra mile. Keep records...