Chat Support Executive
5 months ago
**Shift time**:
- Mandatory working in Night Shift
**Working days**:
- Rotational work week
**Education** - Graduation
Work from Office
**Job description**:
International Chat Process
Experience Required:
- Minimum (6 Months) or Fresher experience navigating multiple/concurrent digital chat interactions.
- Prior digital/call center experience preferred.
- Excellent Communication
- Must possess excellent written and oral communication, listening, and comprehension skills.
- Typing Speed 30 WPM with 94% accuracy
- Willingness to work night shifts.
- Stellar customer service skills and the ability to de-escalate customer frustration.
- Superior problem-solving skills and the ability to work independently and objectively.
- Dedication to the customer experience with the ability to build and maintain strong relationships.
**Job Types**: Full-time, Permanent
Pay: ₹116,525.81 - ₹270,000.00 per year
Schedule:
- Night shift
Ability to commute/relocate:
- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
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