![G&R Management Consultancy Pvt Ltd](https://media.trabajo.org/img/noimg.jpg)
Chat Support Executive
5 days ago
**Responsibilities**
Manage inbound/ outbound calls or chats in a timely manner.
Follow communication “scripts” when handling different topics.
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
Build sustainable relationships and engage customers by taking the extra mile.
Keep records of all conversations in our call center database in a comprehensible way.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹13,600.00 - ₹16,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (required)
Ability to Commute:
- Kolkata, West Bengal (required)
Ability to Relocate:
- Kolkata, West Bengal: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 8533821654
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