Chat Support Executive

5 days ago


Kolkata West Bengal, India G&R Management Consultancy Pvt Ltd Full time

**Responsibilities**

Manage inbound/ outbound calls or chats in a timely manner.

Follow communication “scripts” when handling different topics.

Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.

Build sustainable relationships and engage customers by taking the extra mile.

Keep records of all conversations in our call center database in a comprehensible way.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹13,600.00 - ₹16,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (required)

Ability to Commute:

- Kolkata, West Bengal (required)

Ability to Relocate:

- Kolkata, West Bengal: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 8533821654



  • Salt Lake, Kolkata, West Bengal, India Mervice Infotech Private Limited Full time

    Education: A high school diploma or equivalent qualification is typically required, while a bachelor’s degree in a relevant field may be preferred. - Communication skills: Excellent written and verbal communication skills are essential, as chat support executives primarily interact with customers through written communication. - Typing speed: Strong typing...


  • Kolkata, West Bengal, India subhadrajobs consultancy Full time

    Hii, We are Urgently Hiring for the Chat support Executive - Age criteria - 18-30 Years. - Work Mode - Work from Office. - Required Qualification - Minimum of 12th Pass/Intermediate & Graduates. - Required Skill Set : Excellent communication skill in English - 9 hrs of shift. - 6 days working. - 1 Rotational week off. - Need immediate Joiners. WORK FROM...


  • Kolkata, West Bengal, India Nlb Services Full time

    **Shift time**: - Mandatory working in Night Shift **Working days**: - Rotational work week **Education** - Graduation Work from Office **Job description**: International Chat Process Experience Required: - Minimum (6 Months) or Fresher experience navigating multiple/concurrent digital chat interactions.  - Prior digital/call center experience...


  • Salt Lake, Kolkata, West Bengal, India Work Panda Cooperation LLP Full time

    As a Fresher Chat Support Specialist, you will be the first point of contact for our customers, providing timely and accurate assistance through our chat platform. You will play a crucial role in ensuring customer satisfaction by resolving queries, troubleshooting issues, and providing information about our products and services. Key Responsibilities: -...


  • Salt Lake, Kolkata, West Bengal, India Work Panda Cooperation LLP Full time

    As a Fresher Chat Support Specialist, you will be the first point of contact for our customers, providing timely and accurate assistance through our chat platform. You will play a crucial role in ensuring customer satisfaction by resolving queries, troubleshooting issues, and providing information about our products and services. Key Responsibilities: -...


  • Salt Lake, Kolkata, West Bengal, India Chanak Resources Solution Private Limited Full time

    Key Responsibilities: **Front Desk Management**: - Greet and assist visitors, ensuring a positive and welcoming experience. **Caption Writing**: - Create accurate and engaging captions for various multimedia content, including videos, social media posts, and promotional materials. - Content creation teams to ensure captions align with brand voice and...

  • Chat Support Executive

    2 months ago


    Salt Lake, Kolkata, West Bengal, India Mervice Infotech Private Limited Full time

    Engage in chat conversations with customers, addressing their questions, problems, or requests in a professional and courteous manner. - Provide accurate and timely information to customers, ensuring that they have a clear understanding of the products or services offered. - Resolve customer issues or complaints, determining the appropriate solution and...

  • Chat Support Executive

    18 hours ago


    Salt Lake, Kolkata, West Bengal, India Mervice Infotech Private Limited Full time

    Engage in chat conversations with customers, addressing their questions, problems, or requests in a professional and courteous manner. - Provide accurate and timely information to customers, ensuring that they have a clear understanding of the products or services offered. - Resolve customer issues or complaints, determining the appropriate solution and...


  • Kolkata, West Bengal, India G&R Management Consultancy pvt ltd. Full time

    Responsibilities Manage inbound/ outbound calls or chats in a timely manner. Follow communication “scripts” when handling different topics. Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. Build sustainable relationships and engage customers by taking the extra mile. Keep records of...


  • Kolkata, West Bengal, India G&R Management Consultancy pvt ltd. Full time

    Responsibilities Manage inbound/ outbound calls or chats in a timely manner. Follow communication “scripts” when handling different topics. Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. Build sustainable relationships and engage customers by taking the extra mile. Keep records of...


  • Salt Lake, Kolkata, West Bengal, India Work Panda Cooperation LLP Full time

    We're currently seeking enthusiastic individuals to join our Chat Support team. This role offers a fantastic opportunity to engage with customers in a digital environment and contribute to creating positive experiences. **Salary**: ₹14,000.00 - ₹16,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay types: -...

  • Chat Support Executive

    18 hours ago


    Dum Dum, Kolkata, West Bengal, India BDV Private Limited Full time

    **Key Responsibilities**: - **Customer Interaction**: Engage with customers through live chat to provide support, answer questions, and resolve issues. - **Problem-Solving**: Diagnose and troubleshoot customer issues efficiently and effectively. - **Product Knowledge**: Maintain a deep understanding of our products/services to provide accurate information...


  • Dumdum Road, Kolkata, West Bengal, India BDV Private Limited Full time

    **Key Responsibilities**: - **Customer Interaction**: Engage with customers through live chat to provide support, answer questions, and resolve issues. - **Problem-Solving**: Diagnose and troubleshoot customer issues efficiently and effectively. - **Product Knowledge**: Maintain a deep understanding of our products/services to provide accurate information...


  • Kolkata, West Bengal, India ClickNodes Full time

    Urgent Hiring for Customer care chat support. **Job Types**: Full-time, Permanent Pay: ₹2,500.00 - ₹7,000.00 per month Schedule: - Day shift - Morning shift Supplemental pay types: - Commission pay - Performance bonus **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Technical support: 1 year (preferred) - total work: 1...

  • Chat Support Agent

    2 weeks ago


    Kolkata, West Bengal, India Mervice Infotech Private Limited Full time

    Answering customer questions and queries through live chat - Providing quick solutions to resolve customer issues - Guiding customers in using products or services - Updating customers on order status or account information - Explaining company policies and procedures - Providing product recommendations or suggestions - Capturing customer feedback and...

  • Chat Support Agent

    1 week ago


    Salt Lake, Kolkata, West Bengal, India Mervice Infotech Private Limited Full time

    Responding to customer inquiries and assisting with chat - Resolving customer issues and escalations - Collaborating with team members to find solutions. - Maintaining accurate records of customer interactions - Ensuring customer satisfaction through efficient and prompt support - Ability to quickly learn and navigate various chat platforms and tools -...

  • Chat Support Agent

    2 months ago


    Salt Lake, Kolkata, West Bengal, India Mervice Infotech Private Limited Full time

    Responding to customer inquiries and assisting with chat - Resolving customer issues and escalations - Collaborating with team members to find solutions. - Maintaining accurate records of customer interactions - Ensuring customer satisfaction through efficient and prompt support - Ability to quickly learn and navigate various chat platforms and tools -...

  • Chat Support Agent

    2 weeks ago


    Salt Lake, Kolkata, West Bengal, India Mervice Infotech Private Limited Full time

    Responding to customer inquiries and assisting with chat - Resolving customer issues and escalations - Collaborating with team members to find solutions. - Maintaining accurate records of customer interactions - Ensuring customer satisfaction through efficient and prompt support - Ability to quickly learn and navigate various chat platforms and tools -...


  • Kolkata, West Bengal, India 2COMS Consulting Pvt Ltd Full time

    Hiring for International Chat Support in a top MNC at Kolkata Location Looking For Immediate Joiner only About The Client - Our Client is a business optimization specialist for the post-sale value chain-digitizing and streamlining service and supply chain processes. Job Description - Qualification - Graduate and Undergraduate both can apply Process : Chat...


  • Salt Lake, Kolkata, West Bengal, India Mervice Infotech Private Limited Full time

    Excellent written communication skills - Strong problem-solving and critical-thinking skills - Ability to multitask and manage time effectively - Patience and empathy when dealing with customers - Attention to detail and accuracy - Ability to work well in a team and collaborate with colleagues - Basic computer literacy and proficiency with chat platforms -...