Chat Support Executive
6 months ago
**Key Responsibilities**:
- **Customer Interaction**: Engage with customers through live chat to provide support, answer questions, and resolve issues.
- **Problem-Solving**: Diagnose and troubleshoot customer issues efficiently and effectively.
- **Product Knowledge**: Maintain a deep understanding of our products/services to provide accurate information and assistance.
- **Documentation**: Accurately document customer interactions and feedback in the CRM system.
**Job Types**: Full-time, Fresher
Pay: ₹11,000.00 - ₹13,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Language**:
- English (required)
Work Location: In person
-
Chat Support Executive
7 months ago
Salt Lake, Kolkata, West Bengal, India Mervice Infotech Private Limited Full timeEducation: A high school diploma or equivalent qualification is typically required, while a bachelor’s degree in a relevant field may be preferred. - Communication skills: Excellent written and verbal communication skills are essential, as chat support executives primarily interact with customers through written communication. - Typing speed: Strong typing...
-
Chat Support Executive
6 months ago
Kolkata, West Bengal, India subhadrajobs consultancy Full timeHii, We are Urgently Hiring for the Chat support Executive - Age criteria - 18-30 Years. - Work Mode - Work from Office. - Required Qualification - Minimum of 12th Pass/Intermediate & Graduates. - Required Skill Set : Excellent communication skill in English - 9 hrs of shift. - 6 days working. - 1 Rotational week off. - Need immediate Joiners. WORK FROM...
-
Chat Support Executive
2 weeks ago
Kolkata, West Bengal, India Drivado Transfers Pvt Ltd Full timePosition: Back Office Operations Executive Location: Kolkata Work Mode: Work from office Relocation: Must be willing to relocate to Kolkata if not already based there. Type: Full-time Qualifications: -Experience in travel booking, billing, or chauffeur services is preferred. -Strong mathematical skills with a keen analytical mindset. -Excellent written...
-
Chat Support Executive
2 months ago
Kolkata, West Bengal, India Globiva Pvt Ltd Full timeWe are hiring for Work From Home Chat Process. Basic Computer Knowledge. Must have Desktop Or Laptop With Broadband Connection. **Job Types**: Full-time, Permanent, Fresher Pay: ₹13,000.00 - ₹15,000.00 per month **Benefits**: - Paid sick time - Provident Fund - Work from home Schedule: - Day shift - Evening shift - Morning shift - Night shift -...
-
Chat Support Executive
2 weeks ago
New Town, Kolkata, West Bengal, India Tastes2Plate Full timeJob Description (JD) for a Customer Service Associate (Chat Process): Job Title: Customer Service Associate (Chat Process) Location: Newtown, About Us: Charabuni Serices Pvt Ltd is seeking a highly skilled and customer-focused Customer Service Associate to join our chat support team. Job Summary: As a Customer Service Associate, you will be responsible...
-
Chat Support Executive
4 weeks ago
New Town, Kolkata, West Bengal, India Tastes2Plate Full timeJob Description (JD) for a Customer Service Associate (Chat Process): Job Title: Customer Service Associate (Chat Process) Location: Newtown, About Us: Charabuni Serices Pvt Ltd is seeking a highly skilled and customer-focused Customer Service Associate to join our chat support team. Job Summary: As a Customer Service Associate, you will be responsible...
-
Chat Support Executive
6 months ago
Kolkata, West Bengal, India Nlb Services Full time**Shift time**: - Mandatory working in Night Shift **Working days**: - Rotational work week **Education** - Graduation Work from Office **Job description**: International Chat Process Experience Required: - Minimum (6 Months) or Fresher experience navigating multiple/concurrent digital chat interactions. - Prior digital/call center experience...
-
Chat Support Executive
2 months ago
Salt Lake, Kolkata, West Bengal, India Mervice infotech Full timeWe are hiring for Chat support executive for Rapido for salt Lake Sector 5 Kolkata location Work from Office Shift timings 3pm-12am drop under 10km radius and if having bike then travelling allowance are there. Work from Office./Need good communication skills speaking and reading. Salary 11.2k in-hand Pay: ₹11,000.00 - ₹11,200.00 per...
-
Chat Support Executive
6 months ago
Salt Lake, Kolkata, West Bengal, India Work Panda Cooperation LLP Full timeAs a Fresher Chat Support Specialist, you will be the first point of contact for our customers, providing timely and accurate assistance through our chat platform. You will play a crucial role in ensuring customer satisfaction by resolving queries, troubleshooting issues, and providing information about our products and services. Key Responsibilities: -...
-
Chat Support Executive
6 months ago
Salt Lake, Kolkata, West Bengal, India Work Panda Cooperation LLP Full timeAs a Fresher Chat Support Specialist, you will be the first point of contact for our customers, providing timely and accurate assistance through our chat platform. You will play a crucial role in ensuring customer satisfaction by resolving queries, troubleshooting issues, and providing information about our products and services. Key Responsibilities: -...
-
Chat Support Executive
6 months ago
Salt Lake, Kolkata, West Bengal, India Mervice Infotech Private Limited Full timeEngage in chat conversations with customers, addressing their questions, problems, or requests in a professional and courteous manner. - Provide accurate and timely information to customers, ensuring that they have a clear understanding of the products or services offered. - Resolve customer issues or complaints, determining the appropriate solution and...
-
Telecaller Sales Support Executive
4 months ago
Dum Dum, Kolkata, West Bengal, India Evergreen Solar Full timeIn this role, you will be responsible for generating leads, engaging with potential clients over the phone, and providing sales support to our dynamic sales team. **Responsibilities**: - Conduct outbound calls to generate leads and qualify potential customers interested in solar solutions. - Follow up on leads generated through various channels, including...
-
Telecaller Sales Support Executive
6 months ago
Dum Dum, Kolkata, West Bengal, India Evergreen Solar Full timeIn this role, you will be responsible for generating leads, engaging with potential clients over the phone, and providing sales support to our dynamic sales team. **Responsibilities**: - Conduct outbound calls to generate leads and qualify potential customers interested in solar solutions. - Follow up on leads generated through various channels, including...
-
Chat Support Executive
3 months ago
Salt Lake, Kolkata, West Bengal, India Mervice Infotech Private Limited Full timeRespond to customer inquiries via chat support, providing product information and guidance as needed - Resolve customer complaints and issues efficiently and effectively - Escalate complex problems to the appropriate department or personnel - Record and document customer interactions and transactions, including details of inquiries, complaints, comments, and...
-
Chat Support Executive
6 months ago
Kolkata, West Bengal, India G&R Management Consultancy Pvt Ltd Full time**Responsibilities** Manage inbound/ outbound calls or chats in a timely manner. Follow communication “scripts” when handling different topics. Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. Build sustainable relationships and engage customers by taking the extra mile. Keep records...
-
Chat Support Executive
3 months ago
Salt Lake, Kolkata, West Bengal, India Mervice Infotech Private Limited Full timeRespond to customer inquiries via chat support, providing product information and guidance as needed - Resolve customer complaints and issues efficiently and effectively - Escalate complex problems to the appropriate department or personnel - Record and document customer interactions and transactions, including details of inquiries, complaints, comments, and...
-
Chat Support Executive
6 months ago
Kolkata, West Bengal, India G&R Management Consultancy pvt ltd. Full timeResponsibilities Manage inbound/ outbound calls or chats in a timely manner. Follow communication “scripts” when handling different topics. Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. Build sustainable relationships and engage customers by taking the extra mile. Keep records of...
-
Chat Support Executive
7 months ago
Kolkata, West Bengal, India G&R Management Consultancy pvt ltd. Full timeResponsibilities Manage inbound/ outbound calls or chats in a timely manner. Follow communication “scripts” when handling different topics. Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. Build sustainable relationships and engage customers by taking the extra mile. Keep records of...
-
Chat Support Executive
6 months ago
Salt Lake, Kolkata, West Bengal, India Work Panda Cooperation LLP Full timeWe're currently seeking enthusiastic individuals to join our Chat Support team. This role offers a fantastic opportunity to engage with customers in a digital environment and contribute to creating positive experiences. **Salary**: ₹14,000.00 - ₹16,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay types: -...
-
Chat Support Executive
3 weeks ago
Ballygunge Place, Kolkata, West Bengal, India Kolkata Ventures Full time**Key Responsibilities** - Make outbound calls to prospective clients to generate leads and schedule appointments for sales teams - Engage with potential and existing customers, provide product or service information, answer queries, and address concerns in a friendly and professional manner. - Assist customers in placing orders, navigating the app, and...