Chat Support Executive

6 months ago


Dumdum Road Kolkata West Bengal, India BDV Private Limited Full time

**Key Responsibilities**:

- **Customer Interaction**: Engage with customers through live chat to provide support, answer questions, and resolve issues.
- **Problem-Solving**: Diagnose and troubleshoot customer issues efficiently and effectively.
- **Product Knowledge**: Maintain a deep understanding of our products/services to provide accurate information and assistance.
- **Documentation**: Accurately document customer interactions and feedback in the CRM system.

**Job Types**: Full-time, Fresher

Pay: ₹11,000.00 - ₹13,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (required)

**Language**:

- English (required)

Work Location: In person


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