Chat Support Agent

Responding to customer inquiries and assisting with chat - Resolving customer issues and escalations - Collaborating with team members to find solutions. - Maintaining accurate records of customer interactions - Ensuring customer satisfaction through efficient and prompt support - Ability to quickly learn and navigate various chat platforms and tools -...

Responding to customer inquiries and resolving their issues through chat conversations - Providing accurate and detailed information about products, services, and policies - Guiding customers through the purchasing process and recommending appropriate products or services - Escalating complex or unresolved issues to the appropriate department or supervisor -...

Education: A high school diploma or equivalent qualification is typically required, while a bachelor’s degree in a relevant field may be preferred. - Communication skills: Excellent written and verbal communication skills are essential, as chat support executives primarily interact with customers through written communication. - Typing speed: Strong typing...

As a Fresher Chat Support Specialist, you will be the first point of contact for our customers, providing timely and accurate assistance through our chat platform. You will play a crucial role in ensuring customer satisfaction by resolving queries, troubleshooting issues, and providing information about our products and services. Key Responsibilities: -...

As a Fresher Chat Support Specialist, you will be the first point of contact for our customers, providing timely and accurate assistance through our chat platform. You will play a crucial role in ensuring customer satisfaction by resolving queries, troubleshooting issues, and providing information about our products and services. Key Responsibilities: -...

Answering customer questions and queries through live chat - Providing quick solutions to resolve customer issues - Guiding customers in using products or services - Updating customers on order status or account information - Explaining company policies and procedures - Providing product recommendations or suggestions - Capturing customer feedback and...

Engage in chat conversations with customers, addressing their questions, problems, or requests in a professional and courteous manner. - Provide accurate and timely information to customers, ensuring that they have a clear understanding of the products or services offered. - Resolve customer issues or complaints, determining the appropriate solution and...

Respond to customer inquiries via chat support, providing product information and guidance as needed - Resolve customer complaints and issues efficiently and effectively - Escalate complex problems to the appropriate department or personnel - Record and document customer interactions and transactions, including details of inquiries, complaints, comments, and...

Respond to customer inquiries via chat support, providing product information and guidance as needed - Resolve customer complaints and issues efficiently and effectively - Escalate complex problems to the appropriate department or personnel - Record and document customer interactions and transactions, including details of inquiries, complaints, comments, and...

We're currently seeking enthusiastic individuals to join our Chat Support team. This role offers a fantastic opportunity to engage with customers in a digital environment and contribute to creating positive experiences. **Salary**: ₹14,000.00 - ₹16,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay types: -...

We are hiring for Chat support executive for Rapido for salt Lake Sector 5 Kolkata location Work from Office Shift timings 3pm-12am drop under 10km radius and if having bike then travelling allowance are there. Work from Office./Need good communication skills speaking and reading. Salary 11.2k in-hand Pay: ₹11,000.00 - ₹11,200.00 per...

**Key Responsibilities**: - Respond promptly to customer inquiries via live chat in a professional and courteous manner. - Provide accurate information about products, services, and company policies. - Resolve customer issues by identifying their needs and offering appropriate solutions or escalating complex queries to the relevant teams. - Maintain...

The role for this job is telecaller agents **Job Types**: Full-time, Fresher Pay: ₹8,086.00 - ₹20,000.00 per month Schedule: - Monday to Friday - Night shift - US shift Supplemental Pay: - Performance bonus **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (preferred) - Sales: 1 year...

**Key Responsibilities**: - Respond promptly to customer inquiries via live chat in a professional and courteous manner. - Provide accurate information about products, services, and company policies. - Resolve customer issues by identifying their needs and offering appropriate solutions or escalating complex queries to the relevant teams. - Maintain...

**Key Responsibilities**: - Respond promptly to customer inquiries via live chat in a professional and courteous manner. - Provide accurate information about products, services, and company policies. - Resolve customer issues by identifying their needs and offering appropriate solutions or escalating complex queries to the relevant teams. - Maintain...

As a Chat Support Representative you will play a crucial role in delivering responsive and efficient customer support through live chat. This role is perfect for individuals who thrive in a digital communication environment and are passionate about assisting customers. **Key Responsibilities**: - **Chat Assistance**: Engage with customers in real-time...

Excellent written communication skills - Strong problem-solving and critical-thinking skills - Ability to multitask and manage time effectively - Patience and empathy when dealing with customers - Attention to detail and accuracy - Ability to work well in a team and collaborate with colleagues - Basic computer literacy and proficiency with chat platforms -...

Responding to customer inquiries and resolving their issues through chat conversations - Providing accurate and detailed information about products, services, and policies - Guiding customers through the purchasing process and recommending appropriate products or services - Escalating complex or unresolved issues to the appropriate department or supervisor -...

Responding to customer inquiries and resolving their issues through chat conversations - Providing accurate and detailed information about products, services, and policies - Guiding customers through the purchasing process and recommending appropriate products or services - Escalating complex or unresolved issues to the appropriate department or supervisor -...

Excellent written communication skills - Strong problem-solving and critical-thinking skills - Ability to multitask and manage time effectively. - Patience and empathy when dealing with customers. - Attention to detail and accuracy. - Ability to work well in a team and collaborate with colleagues. - Basic computer literacy and proficiency with chat...