Chat Support Agent

Responding to customer inquiries and assisting with chat - Resolving customer issues and escalations - Collaborating with team members to find solutions. - Maintaining accurate records of customer interactions - Ensuring customer satisfaction through efficient and prompt support - Ability to quickly learn and navigate various chat platforms and tools -...

Responding to customer inquiries and assisting with chat - Resolving customer issues and escalations - Collaborating with team members to find solutions. - Maintaining accurate records of customer interactions - Ensuring customer satisfaction through efficient and prompt support - Ability to quickly learn and navigate various chat platforms and tools -...

Education: A high school diploma or equivalent qualification is typically required, while a bachelor’s degree in a relevant field may be preferred. - Communication skills: Excellent written and verbal communication skills are essential, as chat support executives primarily interact with customers through written communication. - Typing speed: Strong typing...

As a Fresher Chat Support Specialist, you will be the first point of contact for our customers, providing timely and accurate assistance through our chat platform. You will play a crucial role in ensuring customer satisfaction by resolving queries, troubleshooting issues, and providing information about our products and services. Key Responsibilities: -...

As a Fresher Chat Support Specialist, you will be the first point of contact for our customers, providing timely and accurate assistance through our chat platform. You will play a crucial role in ensuring customer satisfaction by resolving queries, troubleshooting issues, and providing information about our products and services. Key Responsibilities: -...

Engage in chat conversations with customers, addressing their questions, problems, or requests in a professional and courteous manner. - Provide accurate and timely information to customers, ensuring that they have a clear understanding of the products or services offered. - Resolve customer issues or complaints, determining the appropriate solution and...

Answering customer questions and queries through live chat - Providing quick solutions to resolve customer issues - Guiding customers in using products or services - Updating customers on order status or account information - Explaining company policies and procedures - Providing product recommendations or suggestions - Capturing customer feedback and...

Respond to customer inquiries via chat support, providing product information and guidance as needed - Resolve customer complaints and issues efficiently and effectively - Escalate complex problems to the appropriate department or personnel - Record and document customer interactions and transactions, including details of inquiries, complaints, comments, and...

We're currently seeking enthusiastic individuals to join our Chat Support team. This role offers a fantastic opportunity to engage with customers in a digital environment and contribute to creating positive experiences. **Salary**: ₹14,000.00 - ₹16,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay types: -...

As a Chat Support Representative you will play a crucial role in delivering responsive and efficient customer support through live chat. This role is perfect for individuals who thrive in a digital communication environment and are passionate about assisting customers. **Key Responsibilities**: - **Chat Assistance**: Engage with customers in real-time...

Excellent written communication skills - Strong problem-solving and critical-thinking skills - Ability to multitask and manage time effectively - Patience and empathy when dealing with customers - Attention to detail and accuracy - Ability to work well in a team and collaborate with colleagues - Basic computer literacy and proficiency with chat platforms -...

Responding to customer inquiries and resolving their issues through chat conversations - Providing accurate and detailed information about products, services, and policies - Guiding customers through the purchasing process and recommending appropriate products or services - Escalating complex or unresolved issues to the appropriate department or supervisor -...

Responding to customer inquiries and resolving their issues through chat conversations - Providing accurate and detailed information about products, services, and policies - Guiding customers through the purchasing process and recommending appropriate products or services - Escalating complex or unresolved issues to the appropriate department or supervisor -...

Excellent written communication skills - Strong problem-solving and critical-thinking skills - Ability to multitask and manage time effectively. - Patience and empathy when dealing with customers. - Attention to detail and accuracy. - Ability to work well in a team and collaborate with colleagues. - Basic computer literacy and proficiency with chat...

Understanding customer needs and providing appropriate solutions and attention - Communicating with customers about their experiences with a product or service - Providing information about products and services, taking orders, and addressing customer complaints - Keeping records of customer interactions and transactions, recording details of inquiries,...

Hii, We are Urgently Hiring for the Chat support Executive - Age criteria - 18-30 Years. - Work Mode - Work from Office. - Required Qualification - Minimum of 12th Pass/Intermediate & Graduates. - Required Skill Set : Excellent communication skill in English - 9 hrs of shift. - 6 days working. - 1 Rotational week off. - Need immediate Joiners. WORK FROM...

**Key Responsibilities**: - **Customer Interaction**: Engage with customers through live chat to provide support, answer questions, and resolve issues. - **Problem-Solving**: Diagnose and troubleshoot customer issues efficiently and effectively. - **Product Knowledge**: Maintain a deep understanding of our products/services to provide accurate information...

We are hiring for Customer care executive for Kolkata location Salt Lake Sector 5 for inbound voice process and chat process Salary 9.2k for 12th pass and graduation 9.7k and experience 11.2kinhand and 13.3kctc Basic English and Hindi required.Day shifts for females and rotational week' offs and for Males 1pm-10pm no drop and 3pm-12am drop under 8km radius...

**Shift time**: - Mandatory working in Night Shift **Working days**: - Rotational work week **Education** - Graduation Work from Office **Job description**: International Chat Process Experience Required: - Minimum (6 Months) or Fresher experience navigating multiple/concurrent digital chat interactions.  - Prior digital/call center experience...

Urgent Hiring for Customer care chat support. **Job Types**: Full-time, Permanent Pay: ₹2,500.00 - ₹7,000.00 per month Schedule: - Day shift - Morning shift Supplemental pay types: - Commission pay - Performance bonus **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Technical support: 1 year (preferred) - total work: 1...