Fresher Chat Support

As a Fresher Chat Support Specialist, you will be the first point of contact for our customers, providing timely and accurate assistance through our chat platform. You will play a crucial role in ensuring customer satisfaction by resolving queries, troubleshooting issues, and providing information about our products and services. Key Responsibilities: -...

Education: A high school diploma or equivalent qualification is typically required, while a bachelor’s degree in a relevant field may be preferred. - Communication skills: Excellent written and verbal communication skills are essential, as chat support executives primarily interact with customers through written communication. - Typing speed: Strong typing...

Greetings from Cybergys Technologies (Technokrats)! **Shift**: Night shift (5 days a week) **Work Location**: Module 18, 15th Floor, Bengal Eco Intelligent Park, EM Block, Sector V, Salt Lake city. **Work Model**: Work from Office **Responsibilities** - The primary task of an associate is to handle queries from customers or clients and provide them with...

As a Customer Support Representative, you will play a crucial role in ensuring our customers have a positive experience with our products and services. **Key Responsibilities**: **Product Knowledge**: Develop a deep understanding of our products and services, ensuring accurate and comprehensive information is provided to customers. **Problem-Solving**:...

Engage in chat conversations with customers, addressing their questions, problems, or requests in a professional and courteous manner. - Provide accurate and timely information to customers, ensuring that they have a clear understanding of the products or services offered. - Resolve customer issues or complaints, determining the appropriate solution and...

_**MindSphere IT Solutions Pvt. Ltd**_ is a leading IT and BPO services company based in USA, focused on offering world-class solutions for business of all sizes. Our services are tailored to meet the demand of your business helping it to grow further. Our custom solutions are backed with years of industry experience and data so you can be at peace knowing...

Greetings from Cybergys Technologies (Technokrats)! **Shift**: Night shift (5 days a week) **Work Location**: Module 20, 15th Floor, Bengal Eco Intelligent Park, EM Block, Sector V, Salt Lake city. **Work Model**: Work from Office **Responsibilities** - The primary task of an associate is to handle queries from customers or clients and provide them with...

Greetings from Cybergys Technologies! **Shift**: Night shift (5 days a week) **Work Location**: Module 20, 15th Floor, Bengal Eco Intelligent Park, EM Block, Sector V, Salt Lake city. **Work Model**: Work from Office **Responsibilities** - The primary task of an associate is to handle queries from customers or clients and provide them with a solution. -...

Greetings from Cybergys Technologies! **Shift**: Night shift (5 days a week) **Work Location**: Module 20, 15th Floor, Bengal Eco Intelligent Park, EM Block, Sector V, Salt Lake city. **Work Model**: Work from Office **Responsibilities** - The primary task of an associate is to handle queries from customers or clients and provide them with a solution. -...

Greetings from Cybergys Technologies (Technokrats)! **Shift**: Night shift (5 days a week) **Work Location**: Module 18, 15th Floor, Bengal Eco Intelligent Park, EM Block, Sector V, Salt Lake city. **Work Model**: Work from Office **Responsibilities** - The primary task of an associate is to handle queries from customers or clients and provide them with...

**Key Responsibilities**: - **Customer Interaction**: Engage with customers through live chat to provide support, answer questions, and resolve issues. - **Problem-Solving**: Diagnose and troubleshoot customer issues efficiently and effectively. - **Product Knowledge**: Maintain a deep understanding of our products/services to provide accurate information...

Key Responsibilities: **Front Desk Management**: - Greet and assist visitors, ensuring a positive and welcoming experience. **Caption Writing**: - Create accurate and engaging captions for various multimedia content, including videos, social media posts, and promotional materials. - Content creation teams to ensure captions align with brand voice and...

Respond to customersChat support agents may answer questions about products or services, address customer concerns, and help them navigate products or services - Identify customer issuesChat support agents may help isolate and resolve problems - Provide solutionsChat support agents may provide additional information, suggest products, or escalate complex...

Responding to customer inquiries and resolving their issues through chat conversations - Providing accurate and detailed information about products, services, and policies - Guiding customers through the purchasing process and recommending appropriate products or services - Escalating complex or unresolved issues to the appropriate department or supervisor -...

Responding to customer inquiries and resolving their issues through chat conversations - Providing accurate and detailed information about products, services, and policies - Guiding customers through the purchasing process and recommending appropriate products or services - Escalating complex or unresolved issues to the appropriate department or supervisor -...

Responding to customer inquiries and assisting with chat - Resolving customer issues and escalations - Collaborating with team members to find solutions. - Maintaining accurate records of customer interactions - Ensuring customer satisfaction through efficient and prompt support - Ability to quickly learn and navigate various chat platforms and tools -...

Responding to customer inquiries and assisting with chat - Resolving customer issues and escalations - Collaborating with team members to find solutions. - Maintaining accurate records of customer interactions - Ensuring customer satisfaction through efficient and prompt support - Ability to quickly learn and navigate various chat platforms and tools -...

Responding to customer inquiries and assisting with chat - Resolving customer issues and escalations - Collaborating with team members to find solutions. - Maintaining accurate records of customer interactions - Ensuring customer satisfaction through efficient and prompt support - Ability to quickly learn and navigate various chat platforms and tools -...

**Job Types**: Full-time, Fresher Pay: ₹11,000.00 - ₹13,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay types: - Performance bonus **Education**: - Higher Secondary(12th Pass) (required) **Language**: - English (required) **Location**: - Salt Lake, Kolkata, West Bengal (required) Work Location: In...

Excellent written communication skills - Strong problem-solving and critical-thinking skills - Ability to multitask and manage time effectively. - Patience and empathy when dealing with customers. - Attention to detail and accuracy. - Ability to work well in a team and collaborate with colleagues. - Basic computer literacy and proficiency with chat...