Fresher Chat Executive
5 months ago
**Key Responsibilities**:
- **Customer Interaction**: Engage with customers through live chat to provide support, answer questions, and resolve issues.
- **Problem-Solving**: Diagnose and troubleshoot customer issues efficiently and effectively.
- **Product Knowledge**: Maintain a deep understanding of our products/services to provide accurate information and assistance.
- **Documentation**: Accurately document customer interactions and feedback in the CRM system.
**Job Types**: Full-time, Fresher
Pay: ₹11,000.00 - ₹13,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Salt Lake, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (required)
**Language**:
- English (required)
Work Location: In person
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