Chat Support Agent

Responding to customer inquiries and resolving their issues through chat conversations - Providing accurate and detailed information about products, services, and policies - Guiding customers through the purchasing process and recommending appropriate products or services - Escalating complex or unresolved issues to the appropriate department or supervisor -...

Education: A high school diploma or equivalent qualification is typically required, while a bachelor’s degree in a relevant field may be preferred. - Communication skills: Excellent written and verbal communication skills are essential, as chat support executives primarily interact with customers through written communication. - Typing speed: Strong typing...

As a Chat Support Representative you will play a crucial role in delivering responsive and efficient customer support through live chat. This role is perfect for individuals who thrive in a digital communication environment and are passionate about assisting customers. **Key Responsibilities**: - **Chat Assistance**: Engage with customers in real-time...

_**MindSphere IT Solutions Pvt. Ltd**_ is a leading IT and BPO services company based in USA, focused on offering world-class solutions for business of all sizes. Our services are tailored to meet the demand of your business helping it to grow further. Our custom solutions are backed with years of industry experience and data so you can be at peace knowing...

Hi All... We are hiring!!! Location -Kolkata work from office Profile - Customer support associate Process -Voice / chat Salary - 10k to 20k per month Qualification - any graduate Rotational shift **Job Types**: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹20,000.00 per month **Benefits**: - Provident Fund Schedule: - Rotational...

Responsibilities Manage inbound/ outbound calls or chats in a timely manner. Follow communication “scripts” when handling different topics. Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. Build sustainable relationships and engage customers by taking the extra mile. Keep records of...

Hiring for International Chat Support in a top MNC at Kolkata Location Looking For Immediate Joiner only About The Client - Our Client is a business optimization specialist for the post-sale value chain-digitizing and streamlining service and supply chain processes. Job Description - Qualification - Graduate and Undergraduate both can apply Process : Chat...

**Benefits**: **Creative environment**: Business today is driven by technology and creative people. We welcome you to be a part of the creative environment and grow, develop your ideas, and realize your full potential. **Reward and Recognition**: Recognition has always been our culture where appreciating, rewarding and thanking are always part of our...

Greetings from Cybergys Technologies (Technokrats)! **Shift**: Night shift (5 days a week) **Work Location**: Module 18, 15th Floor, Bengal Eco Intelligent Park, EM Block, Sector V, Salt Lake city. **Work Model**: Work from Office **Responsibilities** - The primary task of an associate is to handle queries from customers or clients and provide them with...

Responsibilities Manage inbound/ outbound calls or chats in a timely manner. Follow communication “scripts” when handling different topics. Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. Build sustainable relationships and engage customers by taking the extra mile. Keep records of...

Greetings from Cybergys Technologies! **Shift**: Night shift (5 days a week) **Work Location**: Module 20, 15th Floor, Bengal Eco Intelligent Park, EM Block, Sector V, Salt Lake city. **Work Model**: Work from Office **Responsibilities** - The primary task of an associate is to handle queries from customers or clients and provide them with a solution. -...

Greetings from Cybergys Technologies (Technokrats)! **Shift**: Night shift (5 days a week) **Work Location**: Module 18, 15th Floor, Bengal Eco Intelligent Park, EM Block, Sector V, Salt Lake city. **Work Model**: Work from Office **Responsibilities** - The primary task of an associate is to handle queries from customers or clients and provide them with...

UK based customer support project Inbound call and chat process. agents - Freshers/ Experience 12 noon to 9 pm shift. contact - 9123638726 **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹8,086.00 - ₹15,000.00 per month Schedule: - Day shift - Monday to Friday - UK shift Ability to commute/relocate: - Kolkata, West Bengal:...

As a Customer Support Representative, you will play a crucial role in ensuring our customers have a positive experience with our products and services. **Key Responsibilities**: **Product Knowledge**: Develop a deep understanding of our products and services, ensuring accurate and comprehensive information is provided to customers. **Problem-Solving**:...

We Are Hiring For Leading ITES Company in Kolkata For a Chat Process. (**Immediate Joining to 30 Days**) **Job Location**: Kolkata **Sal**: 3.00 to 5.00 LPA Graduates with Min 1 Year International Voice/Chat Experience **Language**: Proficient in English (Read + Write + Speak ) **Job Description & Specifications**: 4 : The Process Is...

We Are Hiring For Leading ITES Company in Kolkata For a Chat Process. (**Immediate Joining to 30 Days**) **Job Location**: Kolkata **Sal**: 3.00 to 5.00 LPA Graduates with Min 1 Year International Voice/Chat Experience **Language**: Proficient in English (Read + Write + Speak ) **Job Description & Specifications**: 4 : The Process Is...

Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases with information about technical issues and useful discussions with customers **Salary**: ₹9,187.41 - ₹15,618.82 per month Schedule: - Evening...

Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases with information about technical issues and useful discussions with customers - SHIFT - FEMALE 6:30 AM TO 03:30 PM - SHIFT - MALE 03:30 PM TO 12:30...

Greetings from Cybergys Technologies (Technokrats)! **Shift**: Night shift (5 days a week) **Work Location**: Module 18, 15th Floor, Bengal Eco Intelligent Park, EM Block, Sector V, Salt Lake city. **Work Model**: Work from Office **Responsibilities** - The primary task of an associate is to handle queries from customers or clients and provide them with...

Responsibilities: - Managing Incoming Calls And Customer Service Inquiries - Provide Information About Products And Services, Take/Cancel Orders, And Record Details Of Complaints - Keep Records Of Customer Interactions And Transactions, Details Of inquiries, Complaints, And Comments, As Well As Actions Taken - Need international comms. **Job Types**:...