Associate (Chat/email Support)

Greetings from Cybergys Technologies! **Shift**: Night shift (5 days a week) **Work Location**: Module 20, 15th Floor, Bengal Eco Intelligent Park, EM Block, Sector V, Salt Lake city. **Work Model**: Work from Office **Responsibilities** - The primary task of an associate is to handle queries from customers or clients and provide them with a solution. -...

Greetings from Cybergys Technologies (Technokrats)! **Shift**: Night shift (5 days a week) **Work Location**: Module 20, 15th Floor, Bengal Eco Intelligent Park, EM Block, Sector V, Salt Lake city. **Work Model**: Work from Office **Responsibilities** - The primary task of an associate is to handle queries from customers or clients and provide them with...

Engage in chat conversations with customers, addressing their questions, problems, or requests in a professional and courteous manner. - Provide accurate and timely information to customers, ensuring that they have a clear understanding of the products or services offered. - Resolve customer issues or complaints, determining the appropriate solution and...

Responding to customer inquiries and assisting with chat - Resolving customer issues and escalations - Collaborating with team members to find solutions. - Maintaining accurate records of customer interactions - Ensuring customer satisfaction through efficient and prompt support - Ability to quickly learn and navigate various chat platforms and tools -...

We're currently seeking enthusiastic individuals to join our Chat Support team. This role offers a fantastic opportunity to engage with customers in a digital environment and contribute to creating positive experiences. **Salary**: ₹14,000.00 - ₹16,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay types: -...

Responding to customer inquiries and resolving their issues through chat conversations - Providing accurate and detailed information about products, services, and policies - Guiding customers through the purchasing process and recommending appropriate products or services - Escalating complex or unresolved issues to the appropriate department or supervisor -...

Responding to customer inquiries and resolving their issues through chat conversations - Providing accurate and detailed information about products, services, and policies - Guiding customers through the purchasing process and recommending appropriate products or services - Escalating complex or unresolved issues to the appropriate department or supervisor -...

**Responsible for Customer support on Issuing Air tickets for B2C.**: - **To confirm waitlisted seats by monitoring flights and liaising with the airlines.**: - **To monitor and manage GDS queues as individual queues to keep a tab on pnrs with Schedule change or cancelled message from the airline.**: - **To do the invoicing on time for each ticket issued...

**Job description** - **Responsible for Client/Customer support on Issuing tickets and hotel booking for B2B.**: - **To confirm waitlisted seats by monitoring flights and liaising with the airlines.**: - **To monitor and manage GDS queues as individual queues to keep a tab on pnrs with Schedule change or cancelled message from the airline.**: - **To do...

Greetings from IntouchCX ! We are currently Hiring for International Non Voice Process | Customer Service Associate Contact HR Sanjana 8147091044The role of the Customer Service Associate (CSA) - Non Voice, will be responsible for: - Going the extra mile to engage customers in solving issues and ensuring satisfaction - Quickly and effectively building...

Digital Marketing Specialist responsibilities include: - Identifying customer needs and helping customers use specific features - Analyzing and reporting product malfunctions Job brief We are looking for a Digital Marketing Specialist to assist our customers. Digital Marketing Specialist responsibilities include resolving customer queries, recommending...

Process :International chat support Any graduate or UG Freshers & Min 12 months experience into international customer support & chat with outstanding communication skills EXP : 4.30LPA-4.80LPA 5 days working 2 way cab, rotational shifts work from office Work location: Hitech City Rounds of interview 1. HR 2. Harver chat 3. Manual chat 4. Manual...

Key Responsibilities: **Front Desk Management**: - Greet and assist visitors, ensuring a positive and welcoming experience. **Caption Writing**: - Create accurate and engaging captions for various multimedia content, including videos, social media posts, and promotional materials. - Content creation teams to ensure captions align with brand voice and...

Report duty on time, adhere to grooming and appearance standards consistently. Performing basic cleaning tasks as needed or directed by supervisor. Filling in for absent staff as needed Understands and communicate on products and services available Assist Associate team whenever required as per the allocations Follow instructions promptly and ask if don't...

Job Responsibilities -The role is based in Kolkata which involves: 1. Train Civil or Structural Engineers, Consultants, LBS, Reviewers and other concerned personnel in UD&MA or in associated departments in using the SMART-DCR software. 2. Provide on-call technical support to all users. Reach out to technical experts for necessary inputs for responding to...

Position – Client Relationship Manager (Female) Location – Mumbai (Andheri) Job Description: 1.Inbound call canter experience is required 2.Emails and chats process experience can be considered. 3.Excellent communication, written English, Interpersonal & communication skills. 4.Co-ordinate with other team members & departments to optimize better customer...

**Job description** - **Responsible for Client/Customer support on Issuing tickets and hotel booking for B2C.**: - **To confirm waitlisted seats by monitoring flights and liaising with the airlines.**: - **To monitor and manage GDS queues as individual queues to keep a tab on pnrs with Schedule change or cancelled message from the airline.**: - **To do...

Job Summary Provides timely responses to customer inquiries by telephone, email or website chatbot in an in or outbound contact/service center, consistent with service and quality standards. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer. Analyzes a customer's service...

Welcon Financials Pvt Ltd (a wealth management company) is recruiting Customer Support Executives for its KPO desk. Female graduates with good communication skills in bengali, hindi and english can apply. Needs to be computer savvy. Our office is located at Salt Lake sector - v in Kolkata. Preference: Commerce Graduate **Job Types**: Full-time, Regular /...

The Housekeeping Associate will be tasked with the following duties, responsibilities, and assignments: - Cleanand maintain hotel guest rooms, publicareasand laundry within the hotelper established protocols, including but not limited to: - Removal of all used and unused linen/terry from room - Disinfect all high touch surfaces and unused amenities - Clean...