Chat Support Executive

Education: A high school diploma or equivalent qualification is typically required, while a bachelor’s degree in a relevant field may be preferred. - Communication skills: Excellent written and verbal communication skills are essential, as chat support executives primarily interact with customers through written communication. - Typing speed: Strong typing...

**Shift time**: - Mandatory working in Night Shift **Working days**: - Rotational work week **Education** - Graduation Work from Office **Job description**: International Chat Process Experience Required: - Minimum (6 Months) or Fresher experience navigating multiple/concurrent digital chat interactions.  - Prior digital/call center experience...

Answering customer questions and queries through live chat - Providing quick solutions to resolve customer issues - Guiding customers in using products or services - Updating customers on order status or account information - Explaining company policies and procedures - Providing product recommendations or suggestions - Capturing customer feedback and...

Responding to customer inquiries and assisting with chat - Resolving customer issues and escalations - Collaborating with team members to find solutions. - Maintaining accurate records of customer interactions - Ensuring customer satisfaction through efficient and prompt support - Ability to quickly learn and navigate various chat platforms and tools -...

Hiring for International Chat Support in a top MNC at Kolkata Location Looking For Immediate Joiner only About The Client - Our Client is a business optimization specialist for the post-sale value chain-digitizing and streamlining service and supply chain processes. Job Description - Qualification - Graduate and Undergraduate both can apply Process : Chat...

**JOB OPENING FOR CHAT AND VOICE SUPPORT EXECUTIVE** **SPOTRIX INDIA WEB SOLUTIONS PVT. LTD.** **GARIA, KOLKATA-700047** Greetings From Spotrix India Web Solutions Pvt. Ltd.!! **JOB REQUIREMENTS**: - Background from sales will be considered an advantage - Excellence in English communication skills in typing and verbal process, ability to maintain good...

Responsibilities Manage inbound/ outbound calls or chats in a timely manner. Follow communication “scripts” when handling different topics. Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. Build sustainable relationships and engage customers by taking the extra mile. Keep records of...

Responsibilities Manage inbound/ outbound calls or chats in a timely manner. Follow communication “scripts” when handling different topics. Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. Build sustainable relationships and engage customers by taking the extra mile. Keep records of...

Responding to customer inquiries and resolving their issues through chat conversations - Providing accurate and detailed information about products, services, and policies - Guiding customers through the purchasing process and recommending appropriate products or services - Escalating complex or unresolved issues to the appropriate department or supervisor -...

**JOB OPENING FOR FRESHERS FOR CUSTOMER CARE EXECUTIVE** **SPOTRIX INDIA WEB SOLUTIONS PVT. LTD.** **BANSDRONI, KOLKATA-700047** **JOB REQUIREMENTS**: - Excellence in English communication skills in typing and verbal process, ability to maintain good client relationships. **RESPONSIBILITIES**: - The primary task of an executive is to handle queries...

**Roles and responsibilities**: - Able to provide customer service to international client. - Capable of handling customer queries and resolve their problems efficiently and quickly to retain them - Understand customer needs and provide them relevant solutions through chats and mails - Able to handle multiple customers and their queries simultaneously and...

Responding to customer inquiries and resolving their issues through chat conversations - Providing accurate and detailed information about products, services, and policies - Guiding customers through the purchasing process and recommending appropriate products or services - Escalating complex or unresolved issues to the appropriate department or supervisor -...

**Job description** **Role**: - Customer Support Executive. **Process - **Chat process **Exp**. - 6 months or above. **Requirements ** - Identify and assess customers’ needs to achieve satisfaction. - Build sustainable relationships and trust with customers. - Provide accurate, valid, and complete information by using the right methods/tools. - Handle...

1) Hi, We are having the opening for the Bpo, Its is for the Non voice and Voice process Inbound Voice Process, For fresher CTC 14500 and In hand 11 to 12 k for the Voice process For Fresher Ctc would be 18k and 14 to 15k in hand for the Chat process. For Exp. Ctc 18500 and in hand 14 to 15k for the Voice process. For EXp. CTC 22k and in hand 17to 18 k...

1) Hi, We are having the opening for the Bpo, Its is for the Non voice and Voice process Inbound Voice Process, For fresher CTC 14500 and In hand 11 to 12 k for the Voice process For Fresher Ctc would be 18k and 14 to 15k in hand for the Chat process. For Exp. Ctc 18500 and in hand 14 to 15k for the Voice process. For EXp. CTC 22k and in hand 17to 18 k...

1) Hi, We are having the opening for the Bpo, Its is for the Non voice and Voice process Inbound Voice Process, Work From Office For fresher CTC 14500 and In hand 11 to 12 k for the Voice process For Fresher Ctc would be 18k and 14 to 15k in hand for the Chat process. For Exp. Ctc 18500 and in hand 14 to 15k for the Voice process. For EXp. CTC 22k and...

Supporting hiring processes across departments - Supporting human resources related activities - Assisting with bookkeeping and financial management tasks - Organizing and maintaining files and records - Managing calendars and scheduling appointments - Preparing and distributing internal and external communications - Coordinating meetings and company...

Help Solve Problems And Troubleshoot. - Keep Records Of Customer Interactions, Transactions, Details Of Enquiries, Complaints, And Comments, As Well As Actions Taken. - Must Have Decent Typing Speed (At Least 20 WPM). - Joining Location Will Be In Salt Lake Sector 5.(Second Branch). **Job Type**: Part-time Part-time hours: 25-30 per week **Salary**:...

Hiring for a US Airline chat support for customer service profileShould have at least 6 months of experience in travel domain.Grad/ UG with travel experience can apply.5 days working rotational shifts and offssalary is upto 28k in hand

Eligibility:What you’ll do TELEPERFORMANCE KOLKATA IS CONDUCTING WALK IN DRIVE FOR INTERNATIONAL VOICE PROCESS Excellent English and Hindi communication is mandatory. Perks and Benefits Permanent and full time opportunity One way cab facility Direct payroll of Teleperformance Incentives and allowances Industry type BPO Department Customer...