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Chat Support Executive

2 months ago


New Town Kolkata West Bengal, India G&R Management Consultancy pvt ltd. Full time

Responsibilities

Manage inbound/ outbound calls or chats in a timely manner.

Follow communication “scripts” when handling different topics.

Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.

Build sustainable relationships and engage customers by taking the extra mile.

Keep records of all conversations in our call center database in a comprehensible way.

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Night shift
- Rotational shift

Supplemental pay types:

- Performance bonus
- Shift allowance
- Yearly bonus

**Experience**:

- total work: 1 year (required)

Ability to Commute:

- New Town, Kolkata, West Bengal (required)

Ability to Relocate:

- New Town, Kolkata, West Bengal: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 8533821654


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