Chat Agent
3 weeks ago
Understanding customer needs and providing appropriate solutions and attention
- Communicating with customers about their experiences with a product or service
- Providing information about products and services, taking orders, and addressing customer complaints
- Keeping records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
- Escalating unresolved issues to the designated internal teams for further investigation
- BPO Domain
- Flexible with all the domestic shift
**Job Types**: Full-time, Fresher
Pay: ₹10,086.00 - ₹15,875.25 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Evening shift
- Morning shift
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (required)
**Language**:
- English (required)
- Hindi (required)
Work Location: In person
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