Customer Complaint Process

Job Opening with Avanse Financial Services Ltd for the role of Customer Complaint Process Location : Andheri (E) Sahar Road. Qualification : Graduation mandatory. Specific Skillset Required : Excellent Communication skills & Excel knowledge. **Job Description**: - Interacting with the Walk-in clients to address their issues, and respond to queries. -...

**Job Opening with Avanse Financial Services Ltd for the role of Customer Complaint Process.** **Location: Andheri (E).** **Qualification: Graduation Mandatory.** - **Excellent English communication (talking and writing).**: - **Minimum 1 yr experience in Banking and Financial sector.**: - **Must sit in the office and solve customer complaints &...

We are hiring for Officer -Customer Complaints Process based out of Mumbai Andheri Preferred Immediate joiners You will be working under Centillion Payroll and will be deployed to client location Work Location: Andheri IndusInd Bank Ltd, PNA house, 2nd Floor, Plot no 57, Near Datamatics, Street no 17, Andheri (E), Mumbai - 400093 **Role** Resolve...

**Job Opening with Avanse Financial Services Ltd for the role of Customer Complaint Process. (Offrole)** - **Note**:Freshers are not allowed. Experience is mandatory.** **Location: Andheri (E).** **Qualification: Graduation Mandatory.** - **Must have experience as a front desk exe in solving customer complaints & Grievances**: - **Excellent English...

**What will you do in this role?** - Understand customer needs and requirements - Provide Inbound Customer Support - Perform effective online demos to prospects - 80% Back-end and 20% Calls) - Shift Timing: Rotational - Working Days: 5 - Week Offs: 2 Rotational - Amazing communication will be considered. - Should have handle Customer Complaints and...

**Hiring For Complaints handling team member in a leading Bank**: - From 3 to 6 year(s) of experience - ₹ Not Disclosed by Recruiter - Mumbaior **Roles and Responsibilities** 1. The role holder is responsible to ensure all customer - complaints are acknowledged and responded in a timely - manner and customers are kept informed throughout the - complaint...

**Summary**: - Responsible for the managing day to day process of Complaint management activities under NCQ complaint hub responsibility. Identification, reporting and escalation of critical complaint events followed by building the strong collaboration with NCQ sites to ensure customer service, compliance, and efficiencies. -Manages Quality aspects and...

_**Maintaining a positive, empathetic, and professional attitude toward customers at all times.**_ - _**Responding promptly to customer inquiries.**_ - _**Communicating with customers through various channels.**_ - _**Acknowledging and resolving customer complaints.**_ - _**Knowing our products inside and out so that you can answer questions.**_ - _**Keeping...

_**Maintaining a positive, empathetic, and professional attitude toward customers at all times.**_ - _**Responding promptly to customer inquiries.**_ - _**Communicating with customers through various channels.**_ - _**Acknowledging and resolving customer complaints.**_ - _**Knowing our products inside and out so that you can answer questions.**_ - _**Keeping...

**Complaints-MD **&** Regulatory Escalations role For a Leading Bank**: - From 8 to 13 year(s) of experience - ₹ Not Disclosed by Recruiter - Mumbaior **Roles and Responsibilities** He will be responsible for following actions: 1. To resolve the complaints by referring them to various units lke branches, RAC centres, product teams etc. 2. To provide...

**Repeat Complaint Analysis role For a Leading Bank**: - From 7 to 12 year(s) of experience - ₹ Not Disclosed by Recruiter - Mumbaior **Roles and Responsibilities** 1. To resolve the complaints by referring them to various units lke branches, RAC centres, product teams etc. 2. To provide complete and quality response to customer and SSM Division 3....

**Turtlemint Insurance pvt ltd** **Job Role: Customer Support Executive ( Claim Process)** **Location : Andheri East, Mumbai** - Listen attentively to customers' inquiries, concerns, or requests and address them effectively. Provide product information, and technical support to customers. - Resolve customer complaints or issues by investigating problems,...

**Turtlemint Insurance pvt ltd** **Job Role: Customer Support Executive ( Claim Process)** **Location : Andheri East, Mumbai** - Listen attentively to customers' inquiries, concerns, or requests and address them effectively. Provide product information, and technical support to customers. - Resolve customer complaints or issues by investigating problems,...

_**Process name**_ - **HOPPER FLIGHT (travel process - airline ticketing) - Another L.O.B. (Line of Business of Hopper)**_ - **Managing a team of representatives offering customer support.**_ - _**Overseeing the customer service process.**_ - _**Resolving customer complaints brought to your attention.**_ - _**Creating policies and procedures.**_ -...

**Customer Support Executive Responsibilities**: - Managing customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery - Possessing excellent product knowledge to enhance customer...

**Customer Support Executive Responsibilities**: - Managing customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery - Possessing excellent product knowledge to enhance customer...

Complaints-MD & Regulatory Escalations role For a Leading Bank:From 8 to 13 year(s) of experience- ₹ Not Disclosed by Recruiter MumbaiorRoles and ResponsibilitiesHe will be responsible for following actions:To resolve the complaints by referring them to various units lke branches, RAC centres, product teams etc.To provide complete and quality response to...

**Customer Service Representative (Blended Process) - Vikhroli, US Shift** Location: Vikhroli, Mumbai, India **Salary**: Competitive, based on experience Description: Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic and fast-paced environment? Join our team as a Customer Service Representative for our US Blended...

Repeat Complaint Analysis role For a Leading Bank:From 7 to 12 year(s) of experience- ₹ Not Disclosed by Recruiter MumbaiorRoles and ResponsibilitiesTo resolve the complaints by referring them to various units lke branches, RAC centres, product teams etc.To provide complete and quality response to customer and SSM DivisionAdherence to TAT, respond to...

**Job Title: Customer Chat Process Representative** **Experience: 2-4 years** **Key Responsibilities**: - **Online Customer Support**: - Engage with customers in real-time through online chat platforms to address inquiries, resolve issues, and provide assistance. - Respond promptly to customer queries and concerns with accurate and helpful information. -...