Complaints-md & Regulatory Escalations Role for a

Complaints-MD & Regulatory Escalations role For a Leading Bank:From 8 to 13 year(s) of experience- ₹ Not Disclosed by Recruiter MumbaiorRoles and ResponsibilitiesHe will be responsible for following actions:To resolve the complaints by referring them to various units lke branches, RAC centres, product teams etc.To provide complete and quality response to...

**Complaints - Nodal Escalations role For a Leading Bank**: - From 4 to 9 year(s) of experience - ₹ Not Disclosed by Recruiter - Mumbaior **Roles and Responsibilities** **Roles and Responsibilities** 1, Download complaints from CMS portal on daily basis 2. Upload quality and complete responses on CMS portal 3. Action all Advisories by representing them...

**Role/Job Title**: Regulatory Escalation Officer **Business**: Customer Service **Function/ Department**: Grievance Redressal **Place of work**: Navi Mumbai **Roles & Responsibilities**: 'Provide adequate & quick resolution to all the escalated complaints from regulatory bodies, senior managers, nodal offices and internal departments at GRD. Ensure...

Role/Job Title: Regulatory Escalation OfficerBusiness: Customer ServiceFunction/ Department: Grievance RedressalPlace of work: Navi MumbaiRoles & Responsibilities:'Provide adequate & quick resolution to all the escalated complaints from regulatory bodies, senior managers, nodal offices and internal departments at GRD.Ensure adherence to grievances redressal...

**Complaints_Nodal Escalations For a Leading Bank**: - From 4 to 8 year(s) of experience - ₹ Not Disclosed by Recruiter - Mumbaior **Roles and Responsibilities** - 1. Download complaints from CMS portal on daily basis. - 2. Upload quality and complete responses on CMS portal. - 3. Action all Advisories by representing them to BO or arrange for...

**Role/Job Title**: Priority Escalation Officer **Business**: Customer Service **Function/ Department**: Grievance Redressal **Place of work**: Mumbai **Roles & Responsibilities**: 'Effective resolution of customer grievances/ escalations referred at MD desk to ensure zero comeback / further escalations. TAT adherence for providing resolution Take...

Complaints_Nodal Escalations For a Leading Bank:From 4 to 8 year(s) of experience- ₹ Not Disclosed by Recruiter MumbaiorRoles and Responsibilities 1. Download complaints from CMS portal on daily basis. 2. Upload quality and complete responses on CMS portal. 3. Action all Advisories by representing them to BO or arrange for resolution. 4. Liasoning for...

**What will you do in this role?** - Understand customer needs and requirements - Provide Inbound Customer Support - Perform effective online demos to prospects - 80% Back-end and 20% Calls) - Shift Timing: Rotational - Working Days: 5 - Week Offs: 2 Rotational - Amazing communication will be considered. - Should have handle Customer Complaints and...

Role/Job Title: Priority Escalation OfficerBusiness: Customer ServiceFunction/ Department: Grievance RedressalPlace of work: MumbaiRoles & Responsibilities:'Effective resolution of customer grievances/ escalations referred at MD desk to ensure zero comeback / further escalations.TAT adherence for providing resolutionTake quick decision for redressed of...

TransUnion's Job Applicant Privacy Notice **What We'll Bring**: - Experience working in a continuous improvement - Comfortable working in fast paced environment. - High degree of responsibility and ownership, strong multitasking, coordination and tenaciously looking for ways to get results. - Ability to work under pressure in a fast paced environment and...

**Location**: Mumbai **Qualification Profile**: Post-graduate **Experience**: Minimum 15 Years of relevant experience in management positions. Must be sound in people Management and Leadership Skills. Also, must have strong communication skills **Responsibilities**: - Ensuring overall compliances relating to the relevant provisions of the SECC...

**Role - CC Transaction Monitoring Team - Investigation / Escalation desk - Department- Credit Cards-Risk-Transaction Monitoring Team - Investigation / Escalation desk- Number of Positions- 2- Location- Bangalore- Reporting Relationships- Regional Risk Manager- Position Grade- M1- Investigation of credit card fraud dispute cases highlighted to the unit. -...

TransUnion's Job Applicant Privacy NoticeWhat We'll Bring: Experience working in a continuous improvement Comfortable working in fast paced environment. High degree of responsibility and ownership, strong multitasking, coordination and tenaciously looking for ways to get results. Ability to work under pressure in a fast paced environment and deliver as per...

Location:MumbaiQualification Profile: Post-graduateExperience:Minimum 15 Years of relevant experience in management positions. Must be sound in people Management and Leadership Skills. Also, must have strong communication skillsResponsibilities: Ensuring overall compliances relating to the relevant provisions of the SECC Regulations. Monitor regulatory...

**Repeat Complaint Analysis role For a Leading Bank**: - From 7 to 12 year(s) of experience - ₹ Not Disclosed by Recruiter - Mumbaior **Roles and Responsibilities** 1. To resolve the complaints by referring them to various units lke branches, RAC centres, product teams etc. 2. To provide complete and quality response to customer and SSM Division 3....

What We'll Bring: We at TransUnion CIBIL are an equal opportunity employer and are committed to a policy of treating all our associates and job applicants equally. Applicants are evaluated on the basis of job qualification - not race, color, sex / gender, religion, caste, national origin, age, disability, marital status, citizenship status, sexual...

What We'll Bring: We at TransUnion CIBIL are an equal opportunity employer and are committed to a policy of treating all our associates and job applicants equally. Applicants are evaluated on the basis of job qualification - not race, color, sex / gender, religion, caste, national origin, age, disability, marital status, citizenship status, sexual...

**Root Cause Analyst for Complaints-Key Responsibilities**: **1. Complaint Investigation**: Conduct comprehensive investigations into customer complaints, ensuring all relevant information is gathered and analyzed to determine the root cause(s) of the issue. **2. Root Cause Analysis**: Utilize various analytical tools and methodologies to identify the...

Root Cause Analyst for Complaints-Key Responsibilities:1.Complaint Investigation: Conduct comprehensive investigations into customer complaints, ensuring all relevant information is gathered and analyzed to determine the root cause(s) of the issue.2.Root Cause Analysis: Utilize various analytical tools and methodologies to identify the underlying causes of...

**Summary**: - Responsible for the managing day to day process of Complaint management activities under NCQ complaint hub responsibility. Identification, reporting and escalation of critical complaint events followed by building the strong collaboration with NCQ sites to ensure customer service, compliance, and efficiencies. -Manages Quality aspects and...