Priority Escalation Officer

Role/Job Title: Regulatory Escalation OfficerBusiness: Customer ServiceFunction/ Department: Grievance RedressalPlace of work: Navi MumbaiRoles & Responsibilities:'Provide adequate & quick resolution to all the escalated complaints from regulatory bodies, senior managers, nodal offices and internal departments at GRD.Ensure adherence to grievances redressal...

Perform as primary interface for Global Management with regards to customer escalations.Prioritize and stimulate escalations with Continuing Product Development (CPD) to ensure visibility, traction and ultimate closure.Ensure customer is heard throughout escalation process.Establish correct expectations, enforce relief and resolve through effective...

TransUnion's Job Applicant Privacy NoticeWhat We'll Bring: Experience working in a continuous improvement Comfortable working in fast paced environment. High degree of responsibility and ownership, strong multitasking, coordination and tenaciously looking for ways to get results. Ability to work under pressure in a fast paced environment and deliver as per...

Role/ Job Title:Nodal Escalation OfficerFunction/ Department:Grievance RedressalJob Purpose:Effective resolution of customer grievances/ escalations referred at NODAL /PNO /CMD desk to ensure zero comeback / further escalations.Roles & Responsibilities:TAT adherence for providing resolution.Take quick decision for redressed of complaints.Need to ensure...

Welcome to our Team:At TransUnion, we offer a dynamic and inclusive environment that fosters teamwork and creativity. We are always seeking new technologies to stay agile, allowing our team to develop current skills, acquire new ones, and unleash their full potential. Join us and collaborate with amazing individuals, drive innovative products, and leverage...

Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you're interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join...

What We'll Bring: At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius. Come be a part of our team...

Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you're interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join...

Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you're interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join...

TransUnion's Job Applicant Privacy NoticeWhat We'll Bring:Culture and ValuesOur culture is welcoming, energetic, and innovative. There's an overall synergy that flows throughout the company, creating a sense of connect, belonging and unity in knowing that we're all working to achieve the same overall goal. Our core values which we live by every day are...

RESPONSIBILITIES Strategy RELATIONSHIP MANAGEMENT Build and deepen relationships with existing Priority Customers to achieve increase in share of wallet and revenues. Provide professional customer service to achieve a high percentage of customer satisfaction and retention. Manage the portfolio to de-risk against attrition and achieve...

:Ongoing Responsibilities Strategy Build and deepen relationships with existing Prime Customers to achieve increase in share of wallet and revenues. Provide professional customer service to achieve a high percentage of customer satisfaction and retention. Manage the portfolio to de-risk against attrition and achieve stability of book. Have...

Who is Forcepoint? Forcepoint simplifies security for global businesses and governments. Forcepoint's all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers....

Job Description: Associate - Customer Escalations, Support & OperationsJoin our team as an Associate in the Business Enabler Team Operations and be the driving force behind our operational excellenceHere are some of the responsibilities you'll be taking on, but not limited to:Create and analyze pickup pendency reports from provided data to identify...

:Ongoing Responsibilities Strategy Build and deepen relationships with existing Prime Customers to achieve increase in share of wallet and revenues. Provide professional customer service to achieve a high percentage of customer satisfaction and retention. Manage the portfolio to de-risk against attrition and achieve stability of book. Have complete...

Complaints_Nodal Escalations For a Leading Bank:From 4 to 8 year(s) of experience- ₹ Not Disclosed by Recruiter MumbaiorRoles and Responsibilities 1. Download complaints from CMS portal on daily basis. 2. Upload quality and complete responses on CMS portal. 3. Action all Advisories by representing them to BO or arrange for resolution. 4. Liasoning for...

Root Cause Analyst for Complaints-Key Responsibilities:1.Complaint Investigation: Conduct comprehensive investigations into customer complaints, ensuring all relevant information is gathered and analyzed to determine the root cause(s) of the issue.2.Root Cause Analysis: Utilize various analytical tools and methodologies to identify the underlying causes of...

Job Purpose: - Responsible for handling customer complaints escalated to the MD/Senior Management/Principal Nodal Officer / Grievance Redressal Officer. Review of customer complaints and provide suitable resolution/response within stipulated guidelines. Liaise with various functional units in the Bank and ensure complete resolution within stipulated...

WHAT YOU'LL DOThis role is responsible for leading and managing the smooth functioning of a professional services office and leading the business services resources in India. Under the general direction of the India Operations Senior Director, the incumbent will be responsible for managing office Operations and facilities management for all consulting...

Read our Customer Stories to learn more about the wealth of software and solutions global organizations have built with the Platform.At Mendix we strive to maintain a diverse, open, and safe working environment where people can be their true selves. We value every voice, celebrate individuality, and appreciate the diversity of thought and experience. People...