Nodal Escalation Officer

Role/Job Title: Regulatory Escalation OfficerBusiness: Customer ServiceFunction/ Department: Grievance RedressalPlace of work: Navi MumbaiRoles & Responsibilities:'Provide adequate & quick resolution to all the escalated complaints from regulatory bodies, senior managers, nodal offices and internal departments at GRD.Ensure adherence to grievances redressal...

Complaints_Nodal Escalations For a Leading Bank:From 4 to 8 year(s) of experience- ₹ Not Disclosed by Recruiter MumbaiorRoles and Responsibilities 1. Download complaints from CMS portal on daily basis. 2. Upload quality and complete responses on CMS portal. 3. Action all Advisories by representing them to BO or arrange for resolution. 4. Liasoning for...

TransUnion's Job Applicant Privacy NoticeWhat We'll Bring:At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their...

TransUnion's Job Applicant Privacy NoticeWhat We'll Bring: Experience working in a continuous improvement Comfortable working in fast paced environment. High degree of responsibility and ownership, strong multitasking, coordination and tenaciously looking for ways to get results. Ability to work under pressure in a fast paced environment and deliver as per...

What We'll Bring: At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius. Come be a part of our team...

Job Purpose: - Responsible for handling customer complaints escalated to the MD/Senior Management/Principal Nodal Officer / Grievance Redressal Officer. Review of customer complaints and provide suitable resolution/response within stipulated guidelines. Liaise with various functional units in the Bank and ensure complete resolution within stipulated...

Perform as primary interface for Global Management with regards to customer escalations.Prioritize and stimulate escalations with Continuing Product Development (CPD) to ensure visibility, traction and ultimate closure.Ensure customer is heard throughout escalation process.Establish correct expectations, enforce relief and resolve through effective...

CANARA HSBC LIFE INSURANCE CO.LTD Designation-RO/SRO CTC- UPTO 4 LAKHSJob Description:Candidate preferably from NPS Vertical or any Vertical from Insurance Industry.Candidate should have good communication skills as well presentation skills.Selected Candidate need to meet with Nodal Officers at Assigned Nodal Offices ( Central / State / Corporate ) on daily...

CANARA HSBC LIFE INSURANCE CO.LTD Designation-RO/SRO CTC- UPTO 4 LAKHSJob Description:Candidate preferably from NPS Vertical or any Vertical from Insurance Industry.Candidate should have good communication skills as well presentation skills.Selected Candidate need to meet with Nodal Officers at Assigned Nodal Offices ( Central / State / Corporate ) on daily...

Role/Job Title: Priority Escalation OfficerBusiness: Customer ServiceFunction/ Department: Grievance RedressalPlace of work: MumbaiRoles & Responsibilities:'Effective resolution of customer grievances/ escalations referred at MD desk to ensure zero comeback / further escalations.TAT adherence for providing resolutionTake quick decision for redressed of...

Job Role Leading the Retail Liabilities Skill for the Nodal Desk within Consumer Bank through a dedicated team of Senior Officers As a Supervisor, leading the last frontier of the service recovery for consumer service issues received as escalations from the Nodal Office, MD & Kotak Leadership Team's Office Driving the culture of service recovery for...

Welcome to our Team:At TransUnion, we offer a dynamic and inclusive environment that fosters teamwork and creativity. We are always seeking new technologies to stay agile, allowing our team to develop current skills, acquire new ones, and unleash their full potential. Join us and collaborate with amazing individuals, drive innovative products, and leverage...

Root Cause Analyst for Complaints-Key Responsibilities:1.Complaint Investigation: Conduct comprehensive investigations into customer complaints, ensuring all relevant information is gathered and analyzed to determine the root cause(s) of the issue.2.Root Cause Analysis: Utilize various analytical tools and methodologies to identify the underlying causes of...

Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help...

Job Title :Associate Operations ManagerFunction/ Department: Credit CardJob Purpose:Expertise in managing bank's Credit Card ACP Support process. Computer knowledge, MS office, should perform basic data analysis. Skills for documenting customer account activities. Quality aspect in all deliveries & time management.Roles & Responsibilities:Should have...

Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you're interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join...

Job Title : Associate Operations Manager Function / Department : Credit Card Job Purpose: Expertise in managing bank's Credit Card ACP Support process. Computer knowledge, MS office, should perform basic data analysis. Skills for documenting customer account activities. Quality aspect in all deliveries & time management. Roles &...

Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you're interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join...

Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you're interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join...

Who is Forcepoint? Forcepoint simplifies security for global businesses and governments. Forcepoint's all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers....