Repeat Complaint Analysis Role for a Leading Bank

Complaints_Nodal Escalations For a Leading Bank:From 4 to 8 year(s) of experience- ₹ Not Disclosed by Recruiter MumbaiorRoles and Responsibilities 1. Download complaints from CMS portal on daily basis. 2. Upload quality and complete responses on CMS portal. 3. Action all Advisories by representing them to BO or arrange for resolution. 4. Liasoning for...

Roles and Responsibilities Retail Channel Production Support Role with leading Bank Key Responsibilities: Manage production technical support for incident tickets logged by user and other customersupport units. Liaise with business and other stakeholders for periodic reviews of issues and addressingbusiness challenges via fixes in system. Perform jobs...

Complaints-MD & Regulatory Escalations role For a Leading Bank:From 8 to 13 year(s) of experience- ₹ Not Disclosed by Recruiter MumbaiorRoles and ResponsibilitiesHe will be responsible for following actions:To resolve the complaints by referring them to various units lke branches, RAC centres, product teams etc.To provide complete and quality response to...

Quality role For a Leading Bank:From 2 to 7 year(s) of experience- ₹ Not Disclosed by Recruiter MumbaiorRoles and Responsibilities RCA/Analysis of customer's complaints. Monitoring, Inspecting and proposing measures to correct or improve an organizational process. Developing quality control processes and framework. Should be proactive with Problem solving...

Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help...

Roles and Responsibilities Key Responsibilities:Manage production technical support for issues logged by user and other customer support units Stakeholder management within different business units etc . Perform jobs like incident analysis / review, impact analysis of critical issues, detailed technicalanalysis of complex issues Periodic review of systems...

DBAT Digital Banking Operations TeamINTERNAL USAGE:Noof Vacancies: 1Reports to:Is a Team leader? NoTeam Size: 1Grade: Deputy Manager, ManagerBusiness:Department:Digital Banking**SubDepartment:Location: MumbaiAbout Digital Banking and Transformation The Digital Banking and Transformation (DBAT) team builds new endtoend customer propositions with an ambition...

BBCAD - Back Office role For a Leading Bank:From 1 to 6 year(s) of experience- ₹ Not Disclosed by Recruiter MumbaiorRoles and ResponsibilitiesVerify transactions as per the agreed service standards & approved procedures.Highlight any internal errors committed by the team & take necessary action.Verify & publish various MIS, business newsletters, management...

Core Banking Applications role For a Leading Bank:From 4 to 9 year(s) of experience- ₹ Not Disclosed by Recruiter MumbaiorRoles and Responsibilities Good knowledge of CASA, TD, RD and payments module of core banking. Should be well versed in writing SQL queries ( DDL, DML etc.) Knowledge of SDLC process, project management tool like JIRA. Knowledge of...

QC (Quality Check) role For a Leading Bank:From 8 to 12 year(s) of experience- ₹ Not Disclosed by Recruiter MumbaiorRoles and ResponsibilitiesShould have good knowhow of advanced Excel, having sound data analysis skills and capable enough to prepare MIS from various data sources for internal reporting as well as regulatory reporting. Role:_Other Salary:_...

Infosec Governance role For a Leading Bank:From 10 to 18 year(s) of experience- ₹ Not Disclosed by Recruiter MumbaiorRoles and Responsibilities Regulatory Compliance Assessment on regulatory guidelines/requirements Security policy documentation Strong domain knowledge of cyber security domains Coordination, ensuring data collation, data validation and...

Role / Job Title: Product Lead-Business BankingFunction / Department – Retail Banking Job Purpose: Scope out and deliver products to meet the Business Banking value proposition for the Bank Guide, nurture and work with Sales teams to build capability and ensure superior delivery to the customer. Work within compliance boundaries set by regulatory bodies...

Vendor Audit role For a Leading Bank:From 2 to 6 year(s) of experience- ₹ Not Disclosed by Recruiter MumbaiorRoles and ResponsibilitiesThe 3rd Party Security Risk Manager, Managing / performing security assessments of vendors, service providers and 3rd party companies that manage systems or information for the Bank.Review services provided by vendor and...

Role / Job Title: Product Lead - NRI Function/Department: Retail Liabilities Job Purpose: A product leadership role in the Non-Resident (NRI) Banking unit, reporting to the Product Head NRI Business. Responsible for overall Product charter for NR business for the Bank by leading the team and collaborating closely with internal and external...

Phone Banking Officer - VoiceINTERNAL USAGE:Noof Vacancies:Reports to:Is a Team leader? NoTeam Size:Grade:Business: Retail OperationsDepartment: Axis Phone**SubDepartment: Axis PhoneLocation: Mumbai/ChennaiAbout Axis PhonesAxis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact center to provide a seamless...

Roles and Responsibilities Strategy & Initiative Role with the Leading Bank Key Responsibilities:-1. Performs strategy formulation, development, implementation, and evaluation to advance the operational success of supported group Retail Business).2. Work on consulting type projects, working closely with the businesses /functions; needs to be able to identify...

Team Lead, Treasures RM -(WD53617) As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal...

Experience - 9+ YearsJob Description : Position PurposeStrategy and Transformation team works on large scale transformations & projects having organization wide impact. The team actively leads, manages and delivers high impact cross functional projects which creates value for the organization. Engagement with various units/stakeholders to collect, review,...

Experience - 9+ YearsJob Description :Position PurposeStrategy and Transformation team works on large scale transformations & projects having organization wide impact. The team actively leads, manages and delivers high impact cross functional projects which creates value for the organization.Engagement with various units/stakeholders to collect, review,...

Experience - 9+ Years Job Description : -Position Purpose Strategy and Transformation team works on large scale transformations & projects having organization wide impact. The team actively leads, manages and delivers high impact cross functional projects which creates value for the organization.Engagement with various units/stakeholders to collect, review,...