Customer Support Executive

2 weeks ago


Mumbai, India The Sleep Company Full time

**Turtlemint Insurance pvt ltd**

**Job Role: Customer Support Executive ( Claim Process)**

**Location : Andheri East, Mumbai**
- Listen attentively to customers' inquiries, concerns, or requests and address them effectively. Provide product information, and technical support to customers.
- Resolve customer complaints or issues by investigating problems, developing solutions, and escalating when necessary. Maintain up-to-date knowledge of company products, policies, and procedures to provide accurate information to customers.
- Document customer interactions, including inquiries, complaints, and actions taken, in the company's CRM system. Collaborate with other departments, such as sales or technical support, to ensure customer satisfaction. Make outbound calls to potential customers to promote products or services.
- Utilize sales scripts and product knowledge to effectively engage and persuade customers. Identify customer needs and recommend appropriate products or services. Conduct customer surveys or satisfaction assessments to gather feedback.

**Requirements -**
- Minimum Bachelor's degree.
- Proven experience in customer service, sales, or a Insurance Claiming. Excellent verbal and written communication skills.
- Strong problem-solving and conflict resolution abilities. should be able to handle multiple tasks, Ability to handle multiple tasks simultaneously and prioritize workload effectively.
- Ability to work well in a team-oriented environment.

**Salary**: ₹20,000.00 - ₹30,000.00 per month

**Experience**:

- Customer service: 1 year (preferred)
- Insurance claim process: 1 year (preferred)

**Language**:

- Fluent English (preferred)

Work Location: On the road

**Speak with the employer**
+91 8879079191



  • Navi Mumbai, Maharashtra, India timesjobs Full time

    JOB DETAILSResponding to enquiries of all the customers in the most efficient manner Regular updates and follow up with clients / liners /shipping lines & other service providersFUNCTIONAL AREAcustomer support executive, logistics, freight forwarding, logistics executive, customer care executive, customer support executive jobs in mumbai, customer support...


  • Mumbai, India Acyuta Technologies Pvt Ltd Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. **Customer Support Executive Requirements**: - A bachelor’s degree in administration or a related...


  • Mumbai, India AscenWork Technologies Private Limited Full time

    **Job Overview** Our Customer Service department is looking for a passionate and experienced individual to join us as a Customer Support Executive. Your main goal for this role will be to provide excellent customer satisfaction to the customers. As a Customer Support Executive, you will be responsible for contacting customers and responding to their...


  • Mumbai, India Mirraw Online Services Pvt. Ltd Full time

    **We are looking for Customer Support Executive (freshers are also welcome),** **Location - Mumbai (Lower Parel / Currey Road).** **Responsibilities**: - Responsible for developing new Customer Support Executives. - Taking mock trainings and QA of the team. - Provide individual and team coaching and conduct Training need analysis. - Provide soft skills...


  • Mumbai, India Ketto Full time

    Job Title: Executive - Customer Support Summary: Roles and Responsibilities: - Respond to customer inquiries and provide timely and accurate resolutions to their issues or concerns. - Handle customer complaints and ensure they are resolved in a professional and satisfactory manner. - Collaborate with cross-functional teams to address customer needs and...


  • Ghatkopar, Mumbai, Maharashtra, India Aknamed Full time

    **Group Company**: Ayro Retail Solutions Private Limited **Designation**: Executive - Customer Support (EXE - CS (RIO-BRANDS)) **Office Location**: **Position description**: Executive - Customer Support **Primary Responsibilities**: - Customer Support


  • Mumbai, India Infinite Online Shopping Pvt Ltd Full time

    Greetings from InfiniteOnline Shopping Pvt Ltd.Weare looking for Customer Support Executive for our office based outat Mumbai ( Lower Parel).CompanyOverview:Foundedin 2008 and having Global ecommerce experience and having workedacross multiple categories IOSPL is exclusively partnering globalbrands in Beauty Personal Care and Nutraceuticals category and...


  • Mumbai, Maharashtra, India GM Infotech Full time

    **We are urgently hiring for Customer Support Executive** **Position: Customer Support Executive - Export** **Location: Sakinaka, Andheri (E)** **Timings: 10:00 to 6:30 PM** **Job profile**: - Coordinating with customers, agents and inter-department for sea and air shipment statuses - Preparing and sending daily shipment status reports to customers...


  • mumbai, India Infinite Online Shopping Pvt Ltd Full time

    Greetings from InfiniteOnline Shopping Pvt Ltd. Weare looking for Customer Support Executive for our office based outat Mumbai ( Lower Parel). CompanyOverview: Foundedin 2008 and having Global ecommerce experience and having workedacross multiple categories IOSPL is exclusively partnering globalbrands in Beauty Personal Care and Nutraceuticals category and...


  • Mumbai, India Infinite Online Shopping Pvt Ltd Full time

    Greetings from InfiniteOnline Shopping Pvt Ltd.Weare looking for Customer Support Executive for our office based outat Mumbai ( Lower Parel).CompanyOverview:Foundedin 2008 and having Global ecommerce experience and having workedacross multiple categories IOSPL is exclusively partnering globalbrands in Beauty Personal Care and Nutraceuticals category and...

  • Marketing Executive

    1 month ago


    Mumbai, India Marketing Executive Full time

    experience developing and executing marketing campaigns while managing and inspiring a team. He/she will be comfortable with day-to-day marketing activities, as well as long-term strategy, thriving with tight deadlines and changing needs. If you are a people-person who loves the rewarding challenge of building a brand, we want to hear from...


  • Mumbai, India Home Revise Education Pvt Ltd Full time

    Greetings from **Home Revise Education Pvt. Ltd.!!!** We are looking for a **“Customer Support Executive (Dispatch Executive)”** who has a passion for working beyond the limit!!! Please find the Job Details below: **Designation**:Customer Support Executive (Dispatch Executive) **Gender**: Female Only. **Experience**: 6Customer Support Executive...


  • Navi Mumbai, Maharashtra, India timesjobs Full time

    SALARY: 15 to 20kLOCATION:Mumbai,Navi Mumbai, Thane,Maharashtra,IndiaVACANCIES: 4QUALIFICATION:Hsc / GraduateMALE/FEMALE:BothEXPERIENCE:FRESHER / ExperienceJOB DETAILSWe are looking forward to build a team of CSE for our own out bound process (Domestic) Process would be related to getting the interested partners on board .It is mostly B2B. NON-Sales Job...


  • Mumbai, India Atharav Enterprises Full time

    Any graduate can apply min 1 yrs experience as customer support executive salary 15k to 20k immediately joining only no any hidden charges for job call for more details: +91-XXXXXXXXXX Schedule: - Day shift Ability to commute/relocate: - Mumbai, Mumbai Suburban - 400053, Maharashtra: Reliably commute or planning to relocate before starting work...


  • Mumbai, India LiquiLoans Full time

    Job Profile: Customer Service, Resolving Partner and Client Queries, Deepening relations with internal and external stake holders KRA: - Manage the B2B partners & investors, which includes on-boarding B2B Partners / their investors, provide assistance in documentation / processes / transactions / query resolution i.e., provide end to end support -...


  • Mumbai, Maharashtra, India Cohire Solutions Pvt Ltd Full time

    Hi We have an opening for Customer & Seller Support Executive. Please find the JD herewith. **Salary: ₹20,000.00 - ₹30,000.00 per month** Job Responsibilities: - Resolving customer complaints, grievances, or queries to the best possible outcome and in a timely manner - Conducting any customer satisfaction survey, calling customers for feedback on...


  • Andheri, Mumbai, Maharashtra, India one portfolio advisory pvt ltd Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...


  • Mumbai, India Mirraw Online Services Pvt. Ltd Full time

    **We are looking for Customer Support Executive (freshers with good comuunication skills are welcome),** **6 week offs in a month,** **Location - Mumbai (Lower Parel / Currey Road).** **Responsibilities**: - Interacting with customers on daily basis. - Listening to customers patiently and helping them resolve issues. - Helping customers with their...


  • Mumbai, India Mirraw Online Services Pvt. Ltd Full time

    **We are looking for Customer Support Executive (freshers are also welcome),** **Location - Mumbai (Lower Parel / Currey Road).** **Responsibilities**: - Interacting with customers on daily basis. - Listening to customers patiently and helping them resolve issues. - Helping customers with their product queries. - Misc day to day activities. - Excellent...


  • Mumbai, India Mirraw Online Services Pvt. Ltd Full time

    **We are looking for Customer Support Executive (freshers with good communication skills can apply),** **Location - Mumbai (Lower Parel / Currey Road).** **Responsibilities**: - Interacting with customers on daily basis. - Listening to customers patiently and helping them resolve issues. - Helping customers with their product queries. - Misc day to day...