Customer Success Executive

**About the job** Position**:Executive - Customer Success** City**:MUMBAI** Work Style**:Hybrid** **Responsibilities of a Customer Success Executive**: - Serve as the main point of contact for clients, addressing their needs, inquiries, and concerns promptly and professionally. - Understand clients' marketing objectives and collaborate with internal...

Position: - **Customer Success Executive** **Salary: - 25,000 Monthly** Location: - Mumbai Job Role: - You will be responsible for driving sales growth by developing and maintaining relationships with key accounts. You will be expected to rocket sales transaction by implementing effective sales strategies, negotiation, and developing innovative...

**Customer Success Executive** Roles & Responsibilities: - Training and on-boarding of students post sales - Delivering prompt, efficient and friendly responses to students across various channels - Initiate regular calls with the students to track their progress - Proactively manage the success of the assigned students and identify/develop upselling...

Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Build sustainable relationships and engage customers by taking the extra mile Keep records of all...

**Company Overview: Kennect is the Modern Sales Compensation Platform designed for enterprises. We are leading the way in Sales Performance Management, with everything businesses need to harness the power of Sales Incentives. Our mission is to deliver customised enterprise-level commission calculation and tracking software for the most innovative businesses...

Job Role- Executive - Customer Success- Location- Mumbai- Job Description: - Establish relationships as a trusted and strategic advisor to help ensure the continued value of our products and services - Working with your accounts to grow their usage and product adoption (New Products - WhatsApp, Rich Communication Services - RCS etc.) - Advocate for your...

**Position Overview**: As a Customer Success Executive at Yes Germany, you will play a crucial role in ensuring exceptional service delivery to students seeking educational opportunities abroad. Your responsibilities will encompass a range of tasks, including addressing student inquiries, providing information on programs, resolving issues, and contributing...

Build customer long term business relationships Manage customer communications, queries and escalations Resolve customer issues and complaints on timely manner, Improve customer care service and quality measurements Supervise customer service team daily and prepare plans for improvements. Focus on customer satisfaction and make customer query/solutions...

**About US** Altius started its operations in early 2002 as consultants and has rapidly grown into a diversified company with zealous experts from various sectors catering to our Clients transformation. We handle customer lifecycle management through our Digital Marketing, Information Technology & Business Process units. Headquartered in Mumbai and...

Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. This is a relatively new role at MongoDB, so we are looking for someone who can thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program....

Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. This is a relatively new role at MongoDB, so we are looking for someone who can thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program....

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and...

**Responsibilities**: - Assist in developing and executing marketing campaigns - Assist in organizing and attending marketing events - Collaborate & develop and implement new marketing strategies - Assist in building strong relationships with customers to understand their business needs, objectives, and challenges. - Support the team in identifying...

Create enduring business relationships with your customers - Handle escalations, customer communications, and inquiries. - Respond quickly to consumer concerns and grievances - Enhance quality metrics and client support - Daily oversee the customer service team and create improvement initiatives. - Prioritize customer satisfaction and provide reports on...

About the internship:Selected intern's day-to-day responsibilities include:1. Work on customer relationship management2. Work on a monthly list of recurring revenue and communicate the same with the client3. Work on coordinating with the sales and support team to fulfill clients' requirements4. Assist the customer success team in onboarding new customers and...

Resolving customer complaints and issues in a timely and effective manner. Providing product and service information to customers. Handling and processing customer orders, refunds. Maintaining accurate customer records and documentation. Collaborating with other departments, such as sales, marketing, and operations, to address customer needs and...

Success Tours is a premier Destination Management Company (DMC) specialising in Croatia, Czech Republic, Hungary, Slovenia, Austria, Slovakia, Bosnia & creating unforgettable travel experiences in the breathtaking and culturally rich country of Croatia & Eastern Europe. Position Title: Operations Executive Experience: 6 months to 3 years Work Location:...

About the internship:This is an intern role located in Mumbai. The Customer Success Executive will be responsible for daily tasks associated with ensuring customer satisfaction and retention. This includes providing customer support, managing accounts, and utilizing analytical skills to identify opportunities for improvement and growth.Qualifications:- 1....

Overview:The CustomerSuccess Manager plays a crucial role in ensuring customersatisfaction and retention. They are responsible for cultivatingstrong relationships with clients understanding their needs andguiding them to success with the companys products orservices.KeyResponsibilities:Develop andmaintain strong relationships with assignedcustomersUnderstand...

Overview: The CustomerSuccess Manager plays a crucial role in ensuring customersatisfaction and retention. They are responsible for cultivatingstrong relationships with clients understanding their needs andguiding them to success with the companys products orservices.KeyResponsibilities: Develop andmaintain strong relationships with assignedcustomers...