Customer Support Executive

Using a computerized system, responds to customer inquiries in a call center environment. - Responds to telephone inquiries and complaints using standard scripts and procedures. - Gathers information, assesses customer needs, researches/resolves inquiries and logs customer calls. - Provides clear and concise information about the status of member - Educates...

**Job Description: Customer Support Executive at Torero Softwares** **Role Overview**: We need a friendly and patient Customer Support Executive to help our customers understand our ERP software, especially in areas like accounts and GST. **Key Responsibilities**: - Customer Training: Guide customers on using our software, focusing on accounts and GST. -...

**Job Title**:Customer Support Executive Enthusiastic and Persuasive person with fluent English and an ability to engage customers in a conversation. The Customer Support Executive’s responsibilities include answering customer queries professionally. **About LogIQids**:Founded by IIT-IIM alumni, LogIQids is an Ed-Tech company focused on enhancing logical...

**Key Responsibilities**: - **Customer Assistance**: - Provide accurate, valid, and complete information to resolve issues or answer questions. - **Problem Resolution**: - Identify customer needs and resolve their concerns effectively. - Escalate complex issues to relevant departments and follow up to ensure resolution. - **Customer Relationship...

**JOB DESCRIPTION OF CUSTOMER SUPPORT EXECUTIVE AT TORERO SOFTWARES LIMITED** We are seeking an enthusiastic support executive who is patient, empathetic, and excels in building long-term client relationships through excellent communication skills. **Responsibilities include**: Provide efficient training to customers on our software, accounts, and...

**Responsibilities**: - **Customer Assistance & Support**: - Address customer concerns, complaints, or feedback in a professional and empathetic manner. - Provide accurate information regarding products, services, and company policies. - **Problem Solving & Issue Resolution**: - Identify the root cause of customer issues and take proactive steps to...

**Key Responsibilities**: - **Customer Interaction**: - Provide accurate, clear, and timely information to customers regarding products, services, and company policies. - **Problem Resolution**: - Assist customers in troubleshooting and resolving technical issues or product/service-related concerns. - Guide customers through step-by-step solutions and...

**Designation: Customer Experience Executive (Only from E-Com / Apparel background)** Work Location: Lower Parel, Mumbai Experience: 2 - 3 years experience in Customer Support **Salary**: upto 4.5 LPA Good Communication & Team Motivation Skills **ABOUT THE ROLE**: - Consistently work with other teams to track, solve and innovate our processes and...

**Key Responsibilities**: - **Customer Interaction**: - Provide product or service information, guide customers through troubleshooting steps, and ensure a positive experience with the brand. - **Issue Resolution**: - Identify, diagnose, and resolve customer complaints or technical issues promptly and effectively. - Escalate complex issues to the...

**Role description** - To make the idea of excellent customer service seem less nebulous and more attainable - To build trust, maintain long term relationships with the customers and operate as the point of contact - To conduct calls to existing customers and enquire about utilization of the product - Act as a bridge between the tech team and customer...

**ey Responsibilities**: - Resolve customer issues and complaints with empathy and efficiency. - Provide accurate information about products and services. - Process orders, returns, and exchanges. - Document and update customer records in the CRM system. - Follow up with customers to ensure their issues are resolved. - Collaborate with other departments to...

Position: Customer Support Representative Company: The Vibrant group India Location: Lower Parel **Responsibilities**: - Answer inquiries regarding property listings, pricing, availability, and other related information. - Assist customers with scheduling property viewings, appointments with agents, and other property-related services. - Handle...

Position: Customer Care Executive Skills: English Communication, Hindi, Marathi Qualification: SSC, HSC, Graduate **Job Description**: Ø A customer care executive's job is to provide customer service and support, and to ensure customer satisfaction Ø Catering to customer phone calls and diverting the call to the relevant department for a more advanced...

Key Responsibilities: - Answering phone calls and calling customers providing information on products, services, prices, and promotions - Responding to customer questions - Solving customer issues Key Qualifications: - Fluent in english - Strong communication, interpersonal, and organizational skills. Pay: ₹15,000.00 - ₹18,000.00 per...

**Key Responsibilities** - Identify and resolve customer concerns or complaints by investigating the issue and providing appropriate solutions. - Maintain a deep understanding of company products, services, and policies to offer accurate information. - Escalate complex issues to the appropriate department while ensuring timely resolution. - Document all...

As a Customer Relationship Executive, you will be responsible for ensuring customer satisfaction, fostering long-term relationships, and addressing customer concerns. Your primary focus will be to enhance the overall customer experience and contribute to the company's success by maintaining a positive and professional relationship with...

**Key Responsibilities** - Resolve product or service-related problems by understanding the issue, identifying solutions, and implementing corrective actions. - Provide detailed information about products and services to enhance customer understanding. - Manage customer records, including interactions, transactions, and feedback. - Escalate unresolved issues...

**Position**: Customer Service Executive **Responsibilities**: - Educating customers by presenting and explaining retail products, answering queries, and helping customers make selections by building customer confidence and offering suggestions/opinions - Replenishing retail shelves as per store requirement - Managing store visual merchandising and...

Urgent Hirings for the following post: Museum Experience Associates Location: Lower Parel Mumbai CTC: Upto 40K (Based on interview/experience) Qualification: Bachelors Degree Experience: 0 to 3 Years+ Working Hours / Timings: 9 hrs a day working Working Days: 5 days working. Monday will be fixed off. Other days will be based on need. Gender -...

**Position : Customer Service Executive** **Experience**:1-5 years **Location**: Lower Parel **CTC**: 3- 3. 6 LPA **Qualification**: Graduate **Industry**: Manufacturing **Key Responsibilities**: - Cultivate positive relationships with customers, understanding their needs and preferences. - Provide excellent service to guarantee optimal levels of...