Customer Service Executive
5 months ago
**Position : Customer Service Executive**
**Experience**:1-5 years
**Location**: Lower Parel
**CTC**: 3- 3. 6 LPA
**Qualification**: Graduate
**Industry**: Manufacturing
**Key Responsibilities**:
- Cultivate positive relationships with customers, understanding their needs and preferences.
- Provide excellent service to guarantee optimal levels of customer satisfaction.
- Address customer complaints and inquiries in a professional and timely manner.
- Develop and execute promotional strategies, including in-store displays, to enhance brand visibility and sales.
- Manage store administration tasks, such as budgeting and financial record-keeping.
- Coordinate and supervise store operations, including employee scheduling and task assignment.
- Implement and enforce operational policies and procedures to maintain efficiency and compliance.
- Control costs effectively to ensure profitability of operations.
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹35,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
**Education**:
- Diploma (preferred)
**Experience**:
- Customer relationship management: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- English (required)
- Hindi (preferred)
Work Location: In person
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