Customer Services

6 months ago


Lower Parel Mumbai Maharashtra, India Enrolsy Full time

We're Hiring Customer Services Executive for Ecommerce Company

Qualification: HSC or Any graduate

Experience: 2yrs - 5yrs Customer Services Voice Experience (International bpo voice experience preferable)

Process: Voice Process (Ecommerce)

Shift Timing: Day Rotational Shifts

Skill Required: Excellent Verbal & Written Communication Skill

Role & Responsibilities:

- Managing incoming calls and customer service inquiries
- Identifying and assessing customers
- needs to achieve satisfaction.

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies.

Day rotational shift (7 am -11pm ) any 9 hrs6 days working - 1 day rotational off

**Salary**: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Rotational shift

Supplemental pay types:

- Performance bonus

**Experience**:

- E-commerce Customer Services: 1 year (preferred)
- Customer Services Voice: 1 year (preferred)

Work Location: In person

**Speak with the employer**

+91 9769106910



  • Lower Parel, Mumbai, Maharashtra, India Genie Customer Management Services Full time

    Using a computerized system, responds to customer inquiries in a call center environment. - Responds to telephone inquiries and complaints using standard scripts and procedures. - Gathers information, assesses customer needs, researches/resolves inquiries and logs customer calls. - Provides clear and concise information about the status of member - Educates...


  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate** Designation: Customer Service Associate **Job Type**: Full Time Shift: Night Shift ( 9 Hrs rotational between 8pm to 8am) Work Experience: Minimum 2 years in International voice process - (Preferrable from US health care) Educational Qualification: Graduate or equivalent **Salary**: 25k-32K gross salary Managing incoming...


  • Lower Parel, Mumbai, Maharashtra, India Datrax Services Pvt Ltd Full time

    **Position : Customer Service Executive** **Experience**:1-5 years **Location**: Lower Parel **CTC**: 3- 3. 6 LPA **Qualification**: Graduate **Industry**: Manufacturing **Key Responsibilities**: - Cultivate positive relationships with customers, understanding their needs and preferences. - Provide excellent service to guarantee optimal levels of...


  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate (Kannada Process)** **Job Details & Requirements** Designation: Customer Service Associate (Kannada Process) Process Type - Voice Experience - fresher to 6 months experience Qualification - hsc or any graduate **Salary**: ₹14,000k - ₹17,000k gross **Requirements**: **Should know and be able to speak Kannada...


  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate_Lingual Process - Malayalam Language** **Job Details & Requirements** Designation: Customer Service Associate Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹12,000k - ₹16,000k gross **Requirements**: Should know and be able to speak lingual Malayalam...


  • Lower Parel, Mumbai, Maharashtra, India UPHILL HR Services Full time

    **Role - Customer Service Executive** **Job Role**: Customer Service Executive **Responsibilities ;** 1. Answering questions about a company's products or services. 3. Delivering information about a company's offerings. 4. Providing proactive customer outreach. **Requirements-**: 1. Good Communication Skills 2. Should own a laptop 3. Should be open...


  • Lower Parel, Mumbai, Maharashtra, India Vimla Engineering Full time

    Our Company is into Electronic Manufacturing based out in Lower Parel [walkable distance] looking for Customer service executive **A customer service representative in manufacturing** - Customer service Providing excellent service to customers by addressing their concerns and developing solutions - Product and service information Providing relevant...


  • Lower Parel, Mumbai, Maharashtra, India Enrolsy Full time

    We're Hiring Customer Services Associate for an E-commerce Company **Role and Duties**: Serves customers by providing product and service information, resolving product and service problems.  Extremely Customer Centric  Attracts potential customers by answering product and service questions, suggesting information about other products and...


  • Lower Parel, Mumbai, Maharashtra, India Enrolsy Full time

    We're Hiring Customer Services Executive for Ecommerce Company Qualification: HSC or Any graduate Experience: 2yrs - 5yrs Customer Services Voice Experience (International bpo customer Services voice experience | Ecommerce Customer Service Voice preferable) Process: Voice Process (Ecommerce) Shift Timing: Day Rotational Shifts Skill Required: Excellent...

  • Customer Services

    6 months ago


    Lower Parel, Mumbai, Maharashtra, India Enrolsy Full time

    We're Hiring Customer Services Executive for Ecommerce Company Qualification: HSC or Any graduate Experience: 2yrs - 5yrs Customer Services Voice Experience (International bpo customer services voice experience preferable) Process: Voice Process (Ecommerce) Shift Timing: Day Rotational Shifts Skill Required: Excellent Verbal & Written Communication...


  • Lower Parel, Mumbai, Maharashtra, India Enrolsy Full time

    We're Hiring Ecommerce Customer Services for The Ecommerce Company!! Job description template As an Ecommerce Customer Service Representative, you will be responsible for assisting customers with their online orders. You will need to have exceptional communication skills, both written and verbal, and be able to provide solutions to customer inquiries in a...


  • Lower Parel, Mumbai, Maharashtra, India Source Solutions Inc Full time

    Listen to customers’ concerns, issues and questions - Resolve customers’ concerns and answer customers’ questions to your best ability - Maintain a positive attitude and calmly respond to customers’ complaints - Open new customer accounts - Attract customers by promoting the product and company positively, answering questions and addressing concerns...


  • Lower Parel, Mumbai, Maharashtra, India Vimla Engineering Full time

    **Customer Service / Technical Support** **Duties and responsibilities of a customer service representative** - Take ownership of customer issues. - Troubleshoot problems and drive resolutions. - Escalate unresolved issues to relevant internal teams. - Collect prompt and accurate customer feedback. - Document knowledge as solution articles. - Master the use...


  • Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Resolves product or service problems by investigating the customer's complaint, determining the cause of the problem, selecting and explaining the best solution for the problem, expediting correction or adjustment, and following up to ensure resolution and customer satisfaction. **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per...


  • Lower Parel, Mumbai, Maharashtra, India Assignedge Network Pvt Ltd Full time

    **Job Title: Customer Service Officer** **We are seeking a dedicated and customer-focused Customer Service Officer to join our team. The Customer Service Officer plays a key role in ensuring our customers receive excellent service and assistance. This position involves interacting with customers through various channels to address inquiries, resolve issues,...


  • Lower Parel, Mumbai, Maharashtra, India MOTM Tech Full time

    **Job Title: Service Coordinator** **Job Overview**: We are seeking a proactive and detail-oriented Service Coordinator to join our Service Back Office team. The role focuses on managing OEM and Dealer business for water purification spares, including responding to inquiries, sending quotations, ensuring spares availability, and coordinating timely...


  • Lower Parel, Mumbai, Maharashtra, India Birla Open Minds Full time

    **Role description** - To make the idea of excellent customer service seem less nebulous and more attainable - To build trust, maintain long term relationships with the customers and operate as the point of contact - To conduct calls to existing customers and enquire about utilization of the product - Act as a bridge between the tech team and customer...


  • Lower Parel, Mumbai, Maharashtra, India MOTM Tech Full time

    **Job Title: Service Coordinator** **Job Overview**: We are seeking a proactive and detail-oriented Service Coordinator to join our Service Back Office team. The role focuses on managing OEM and Dealer business for water purification spares, including responding to inquiries, sending quotations, ensuring spares availability, and coordinating timely...


  • Lower Parel, Mumbai, Maharashtra, India Burgundy Brand Collective Full time

    **Position**: Customer Service Executive **Responsibilities**: - Educating customers by presenting and explaining retail products, answering queries, and helping customers make selections by building customer confidence and offering suggestions/opinions - Replenishing retail shelves as per store requirement - Managing store visual merchandising and...


  • Lower Parel, Mumbai, Maharashtra, India Enrolsy Full time

    We're Hiring Customer Services Associate for an E-commerce Company **Role and Duties**: Serves customers by providing product and service information, resolving product and service problems.  Extremely Customer Centric  Attracts potential customers by answering product and service questions, suggesting information about other products and...