Customer Service
3 months ago
**Job Title: Executive or Sr. Executive - Lead Optimization**
**Main Job Tasks and Responsibilities**:
- Provide detailed information to callers about company services and products.
- Manage inquiries and accurately record customer requests in specified forms, software, and web portals (training will be provided for software and web portal data entry).
- Maintain and organize inquiry sheets using designated formats and software.
- Continuously educate oneself on products to enhance customer service during calls.
**Skills/Requirements**:
- Must have experience in customer service sector.
- Speak and write english and hindi fluently.
- At least one year of experience in tele sales within a high-volume, fast-paced environment.
- Strong customer service and tele sales skills.
- Proficient in Web Based Applications and Windows operating systems.
- Excellent organizational skills with the ability to multitask and prioritize in a dynamic environment.
- Capability to handle sensitive and confidential client information.
- Superior verbal and written communication skills.
- Strong problem-solving and decision-making abilities.
- Demonstrated ability in closing sales effectively.
This role as an Executive or Sr. Executive - Lead Optimization at our company offers an exciting opportunity to utilize your tele sales expertise and customer service skills in a supportive and dynamic environment. If you meet these qualifications and are eager to contribute to our team, we encourage you to apply
Pay: ₹25,000.00 - ₹35,000.00 per month
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 5 years (preferred)
- Customer service: 4 years (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
**Speak with the employer**
+91 8447563899
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