Customer Support Representative

6 months ago


Greater Kailash I Delhi Delhi, India Adriyana Solutions Pvt Ltd Full time

CSR responsibilities may include:

- Listening and responding to customers' questions
- Providing solutions to customers
- Being knowledgeable about their company's products and services
- Maintaining a professional, positive manner when talking with customers
- Handling customer complaints
- Providing discounts, free products or additional services to preserve customer loyalty

Successful CSRs possess excellent communication, problem-solving, and time management skills to effectively manage inbound and outbound calls. Some say the three most important qualities of customer service are people-first attitude, problem-solving and personal/professional ethics. Other duties of customer service representatives may include:

- Giving quotations and checking product availability
- Selling products or services and taking payments
- Maintaining customer accounts and record account information
- Overseeing customer financial accounts and processing customer adjustments

**Job Types**: Full-time, Permanent

**Salary**: ₹30,000.00 - ₹35,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Education**:

- Master's (preferred)

**Experience**:

- total work: 6 years (preferred)
- Customer service: 6 years (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**

+91 8768282936



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