Customer Service Associate
4 months ago
**-Profile - Customer Service Executive**
**Job responsibilities;**
- Monitoring the entire customer service process.
- Resolving customer issues brought to your attention.
- Creating procedures and policies for effective customer service.
- Standardizing the customer service delivery of an organization
- Performing quality assurance surveys with customers.
- Conveying customers’ feedback to the team.
- Interacting with customers to determine whether they have a desirable and shareable experience.
- Helping every customer service professional improve.
**Requirements**:
Good communication skills
- Immediate Joiner
- Graduate + fresher
- Undergraduate + fresher
- Experience + Undergraduate
**Job Types**: Full-time, Permanent
**Benefits**:
- Cell phone reimbursement
- Paid sick time
- Paid time off
Schedule:
- Day shift
- Morning shift
Supplemental Pay:
- Performance bonus
- Quarterly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
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