Customer Service Associate

18 hours ago


Delhi, Delhi, India TruVoya Full time

We are hiring for a Customer Service Associate - Food and Beverage role at TruVoya in Candolim, Goa. Salary: ₹12,000 - ₹15,000 per month.

About the Job

The successful candidate will provide proficient and professional food and beverage service to our guests by meeting and exceeding their expectations. This includes welcoming guests, responding to customer queries, attending to guest complaints, and ensuring excellent service standards.

  • Welcome guests as per hotel standards, ensuring a warm and friendly atmosphere.
  • Respond to customer inquiries in a timely and efficient manner, resolving issues to ensure customer satisfaction.
  • Assist with set up of operating equipment and inspect linen and condiments before service.
  • Familiarize yourself with all dishes on the menu and advise guests on specials options.
  • In the absence of the supervisor, take guest orders and report any equipment malfunctions or emergency situations.

This is an exciting opportunity to join TruVoya's team in Candolim, Goa, and be part of providing exceptional food and beverage services to our guests. If you have a passion for delivering top-notch customer service and working in a fast-paced environment, we encourage you to apply.



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