Inbound Customer Service Associate

16 hours ago


Delhi, Delhi, India Yatriv Consultants Full time
Job Title: Inbound Voice Process Representative

Job Description:

As an Inbound Voice Process Representative, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.



Responsibilities:

  • Answering and responding to customer inquiries via phone.
  • Resolving customer complaints and issues in a courteous and professional manner.
  • Providing product information and making recommendations to customers.
  • Documenting customer interactions and updating records as necessary.


Requirements:

  • Excellent communication and customer service skills.
  • Ability to multitask and work in a fast-paced environment.
  • Basic computer skills and familiarity with customer relationship management software.
  • High school diploma or equivalent required.


What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.


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