Inbound Customer Service Associate
16 hours ago
Job Description:
As an Inbound Voice Process Representative, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.
Responsibilities:
- Answering and responding to customer inquiries via phone.
- Resolving customer complaints and issues in a courteous and professional manner.
- Providing product information and making recommendations to customers.
- Documenting customer interactions and updating records as necessary.
Requirements:
- Excellent communication and customer service skills.
- Ability to multitask and work in a fast-paced environment.
- Basic computer skills and familiarity with customer relationship management software.
- High school diploma or equivalent required.
What We Offer:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
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