Customer Service Representative
3 days ago
**Customer Support Executive**
Brief about the company
Superplum is addressing Indian agricultures' issues by building the country’s most sophisticated supply chain for fruits and fresh produce in the country. The company is bringing together multiple skillsets:
agriculture technology, innovative software, IOT technology and hardware design to provide a ground-up solution that works for both farmers as well as consumers.
A cloud-based management system and a consumer app helps consumers directly identify where her produce came from and how. It enables shoppers to cross-check lab test reports and even the temperature the fruit was transported at as well as farm-level quality parameters.
With the only seamless modern supply chain across the country, the company makes farm-fresh cherries and lychees in Bangalore and Karnataka Badami mangoes in Delhi a reality.
With the backing of a list of well
- known investors, Superplum plans to expand pan India in a very short period.
**Location**: Greater Kailash 2,New Delhi
**Position**: Customer Support Executive
**Qualification**: Any Graduate/MBA Regular Preferred
**Experience**: 0-3 Years
The Customer Support Executive is responsible for managing customer queries and complaints. They interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services.
**Responsibilities**:
1. Manage orders from B2C Shopify and coordinate with DC team for timely delivery
2. Solve customer queries and maintain customer complaint database
3. Lead generation for B2B clients (corporates, restaurants, etc)
4. Manage order and delivery database for B2C customers
5. Take feedback from B2C and B2B customers for our products
**Requirements**:
- High school diploma or equivalent; a college degree is preferred.
- Proven customer support experience or experience as a client service representative.
- Strong phone contact handling skills and active listening.
- Familiarity with CRM systems and practices.
- Customer orientation and ability to adapt/respond to different types of characters.
- Excellent communication and presentation skills.
- Ability to multitask, prioritize, and manage time effectively.
- Problem-solving skills and the ability to think analytically.
- Proficiency in English is a plus.
Pay: From ₹25,000.00 per month
Schedule:
- Monday to Friday
- Morning shift
- Weekend availability
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
-
Customer Service Representative
4 weeks ago
Delhi, Delhi, India Customer Compass Full timeCustomer Solutions SpecialistAt Customer Compass, we're on a mission to deliver exceptional customer experiences. As a Customer Solutions Specialist, you'll play a vital role in helping us achieve this goal.About the RoleWe're seeking a highly motivated and customer-focused individual to join our team. As a Customer Solutions Specialist, you'll be...
-
Customer Support/sales Representative
4 weeks ago
Greater Kailash II, Delhi, Delhi, India Peppy Cartel Private Limited Full time**Job description** We are looking for an experienced **Customer Support Sales Representative** who can join us immediately to help drive customer satisfaction and sales. **Key Responsibilities**: - Identify sales opportunities and promote relevant products/services to customers. - Resolve customer complaints, ensuring a high level of satisfaction and...
-
Customer Service Representative
5 months ago
Delhi, Delhi, India Digital Hover Private Limited Full time**Objectives** - Identify and address customer needs, with a goal of total satisfaction **Responsibilities** - Managing a team of representatives offering customer support - Overseeing the customer service process - Resolving customer complaints brought to your attention - Planning the training and standardization of service delivery - Monitoring the work...
-
Customer Service Representative
3 weeks ago
Delhi, Delhi, India JOBS Clap Full timeWe are seeking a highly skilled Customer Service Representative to oversee the customer service process and manage a team of representatives who will offer excellent customer service and after-sales support.Key Responsibilities:To handle calls from customers or clients and provide them with a solution to their queries.Resolving issues and troubleshooting...
-
Customer service representative
4 days ago
Delhi, India NetRTech Solutions LLP Full timeCompany DescriptionNet RTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results.Role DescriptionChat Customer Service RepresentativeThis is a...
-
Customer Service Representative
4 weeks ago
Delhi, Delhi, India Wing Assistant Full timeCustomer Service Representative Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Wing Assistant. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and professional...
-
Customer Service Representative
5 days ago
Delhi, India Talent Hub Acquisition Resource LLP Full timeDesignation: Customer Service RepresentativeLocation: Ghatkopar WestCommunication: Excellent fluency in EnglishShifts: Rotational Shifts 24X7 and rotational week off (5 days working)Joining: Immediate joinersQualifications- Customer Service Representatives and Customer Support skills- Customer Satisfaction and Customer Experience- Strong communication and...
-
Customer Service Representative
2 weeks ago
Delhi, Delhi, India JMD Jobs Full timeJob Title: Customer Service RepresentativeAt JMD Jobs, we are looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling inbound customer calls and providing excellent service to our clients. This is a non-targeted role, meaning you will receive inbound calls from...
-
Customer Service Representative
2 weeks ago
Delhi, Delhi, India Minato Consulting Full timeAt Minato Consulting, our client is a renowned full-fledged Forex money changer (FFMC) with operations in Vasant Kunj Delhi and Sec. 24 Gurgaon. They are seeking Graduate candidates with some prior relevant experience and good English-speaking skills for the position of Customer Service Representative in Vasant Kunj Delhi and Gurgaon locations.The ideal...
-
Customer Service Representative
1 week ago
Delhi, Delhi, India KK SERVICES Full timeCustomer Service Representative Job DescriptionAt KK SERVICES, we are seeking a skilled Customer Service Representative to join our team. The successful candidate will be responsible for answering phone calls, explaining our products and services, and resolving customer queries in a professional manner.Key Responsibilities:Answering phone calls and providing...
-
Customer Service Representative
3 weeks ago
Delhi, Delhi, India Teleminds Infotech Pvt Ltd Full timeJob Title: Customer Service RepresentativeJob Description:We are seeking a highly motivated and experienced Customer Service Representative to join our team at Teleminds Infotech Pvt Ltd. As a Customer Service Representative, you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner.Key...
-
Customer Support Specialist
3 weeks ago
Delhi, India Customer Compass Full timeJob Title :Customer Solutions SpecialistLocation : RemoteCompany : Customer CompassJob Type : Full-Time, PermanentShift Timing : Rotational (Day/Night with 9 hours login)About the Company:Customer Compass is a booming one-stop customer support solutions company, empowering clients across USA, Canada, Australia, and beyond to deliver exceptional customer...
-
Customer Service Representative
3 weeks ago
Delhi, Delhi, India Wing Assistant Full timeCustomer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Wing Assistant. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving their concerns, and building trust through open and interactive...
-
Customer Service Representative
6 days ago
Delhi, Delhi, India WSNE Consulting Pvt.. Ltd. - IT Full timeJob Description: We are seeking a skilled Customer Service Representative to join our team at WSNE Consulting Pvt.. Ltd. - IT. As a Customer Service Representative, you will be responsible for providing exceptional customer service via inbound calls or the Internet.Key Responsibilities:Greet customers in a courteous, friendly, and professional manner.Clarify...
-
Customer Service Representative
5 months ago
Jasola, Delhi, Delhi, India Denzour Nutrition Full time**Company Description** Denzour Nutrition is India's leading authentic supplement brand dedicated to making #healhtyindia by providing convenient ways to fulfill daily protein intake. We offer premium health and wellness supplements designed to help individuals achieve their fitness goals and overall well-being. Our mission is to provide the tools...
-
Customer Service Representative
4 weeks ago
Delhi, Delhi, India Nearlyhub Private Limited Full timeCustomer Support RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. In this role, you will be responsible for providing exceptional customer service to our clients through phone calls and outbound sales efforts.Key Responsibilities:Provide customers with information on...
-
Customer Service Representative
4 weeks ago
Delhi, Delhi, India Talent Advisors Full timeJob Summary:Talent Advisors is seeking a highly skilled and experienced Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling inbound and outbound calls from UK and US customers, resolving customer queries through chat, and managing emails and chats to provide exceptional customer...
-
Customer Service Representative
1 week ago
Delhi, Delhi, India RankBloc Services Full time**About RankBloc Services**We are a digital marketing agency dedicated to helping businesses boost their rankings and enhance their online presence.**Job Overview**We are seeking a skilled Customer Service Representative to join our team at RankBloc Services. As a Customer Service Representative, you will be responsible for providing excellent customer...
-
Customer Service Representative
2 weeks ago
Delhi, Delhi, India RankBloc Services Full timeAbout RankBloc ServicesAt RankBloc Services, we strive for digital excellence and offer endless growth opportunities for our employees.About the RoleWe are seeking a dedicated and detail-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer support and...
-
Customer Experience Representative
6 days ago
Delhi, Delhi, India Titan Jet Care Service Limited Full timeWe are seeking a skilled Customer Experience Representative to provide exceptional service to our passengers. Your responsibilities will include: