Customer Service Representative

7 months ago


Delhi Delhi, India Digital Hover Private Limited Full time

**Objectives**
- Identify and address customer needs, with a goal of total satisfaction

**Responsibilities**
- Managing a team of representatives offering customer support
- Overseeing the customer service process
- Resolving customer complaints brought to your attention
- Planning the training and standardization of service delivery
- Monitoring the work of individual representatives and of the team

**Job Types**: Full-time, Permanent

Pay: ₹11,183.57 - ₹16,552.78 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person



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