Customer Service Representative
2 months ago
**Key Responsibilities**:
- Address and resolve customer complaints and issues promptly and effectively.
- Provide accurate information about products, services, and company policies.
- Collaborate with internal teams to address customer needs and improve service quality.
- Maintain and update customer database with accurate information.
- Achieve monthly sales targets and contribute to team goals.
- Follow up with customers to ensure satisfaction and build long-term relationships.
**Requirements**:
- Proven experience as a Customer Service Representative or similar role.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a customer-focused mindset.
- Ability to multitask and manage time effectively.
- Proficiency in MS Office and customer service software (e.g., CRM systems).
- Ability to remain calm and professional in challenging situations.
Pay: ₹15,277.54 - ₹20,288.10 per month
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 1 year (preferred)
- Telemarketing: 1 year (required)
**Language**:
- English (preferred)
- Hindi (preferred)
- Multilingual (required)
Work Location: In person
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