Customer Service
2 months ago
Company type
- Hair studio
**Job Title: Executive or Sr. Executive - Lead Optimization (Customer service)**
**Main Job Tasks and Responsibilities**:
- Provide detailed information to callers about company services and products.
- Manage inquiries and accurately record customer requests in specified forms, software, and web portals (training will be provided for software and web portal data entry).
- Maintain and organize inquiry sheets using designated formats and software.
- Continuously educate oneself on products to enhance customer service during calls.
**Skills/Requirements**:
- At least one year of experience in tele sales within a high-volume, fast-paced environment.
- Strong customer service and tele sales skills.
- Proficient in Web Based Applications and Windows operating systems.
- Excellent organizational skills with the ability to multitask and prioritize in a dynamic environment.
- Capability to handle sensitive and confidential client information.
- Superior verbal and written communication skills.
- Strong problem-solving and decision-making abilities.
- Demonstrated ability in closing sales effectively.
This role as an Executive or Sr. Executive - Lead Optimization at our company offers an exciting opportunity to utilize your tele sales expertise and customer service skills in a supportive and dynamic environment. If you meet these qualifications and are eager to contribute to our team, we encourage you to apply.
Pay: ₹25,000.00 - ₹35,000.00 per month
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 5 years (preferred)
- Customer service: 5 years (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
**Speak with the employer**
+91 8447563899
-
Customer Service Representative
3 weeks ago
Delhi, Delhi, India Customer Compass Full timeCustomer Solutions SpecialistAt Customer Compass, we're on a mission to deliver exceptional customer experiences. As a Customer Solutions Specialist, you'll play a vital role in helping us achieve this goal.About the RoleWe're seeking a highly motivated and customer-focused individual to join our team. As a Customer Solutions Specialist, you'll be...
-
Customer Support Specialist
3 weeks ago
Delhi, India Customer Compass Full timeJob Title :Customer Solutions SpecialistLocation : RemoteCompany : Customer CompassJob Type : Full-Time, PermanentShift Timing : Rotational (Day/Night with 9 hours login)About the Company:Customer Compass is a booming one-stop customer support solutions company, empowering clients across USA, Canada, Australia, and beyond to deliver exceptional customer...
-
Customer Service Associate
3 months ago
Delhi, Delhi, India SPRING RAISE SERVICE Full time**1.Lead gen process** **Shift 5am to 2pm** **Salary upto 20k ; depend on experience and last sal as well** **Freshers upto 17k** **One side cab** **Huge incentives** **2.**Hiring for UK process Shift timings - 3pm to 12am Job role - sales Process - insurance Salary upto 20-27k Location - saket Huge incentives One side cab Fixed shift Fixed...
-
Customer Service
4 months ago
Delhi, Delhi, India Hirex Full time**Customer Service Responsibilities list**: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right...
-
Customer Service
5 months ago
Delhi, Delhi, India Hirex Full time**Customer Service Executive Requirements** - A bachelor’s degree in administration or a related field. - A minimum of **1+** years of experience as a customer service representative. - Superior written and oral communication skills. - Leadership skills to guide and improve a team. - Data entry and basic computer skills. - Knowledge about customer...
-
Customer Service
5 months ago
Delhi, Delhi, India Talan Enterprises Private Limited Full timeMonitor and report results against established key performance indicators including clear weekly reporting metrics - Assist and coach Customer Service leaders and Schedulers - Enforce employee accountability with regard to safe work environment, quality and efficiency - Regular tendering of the services - Support in management and responsibility for tracking...
-
Customer Service Representative
3 months ago
Delhi, Delhi, India TapGro Full time**Position Overview**: As a Customer Service Associate, you will be responsible for providing exceptional customer support and ensuring customer satisfaction. This role involves interacting with customers through various channels, addressing inquiries, resolving issues, and maintaining a positive and helpful attitude. **Key Responsibilities**: **1. Customer...
-
Customer Service
4 months ago
Delhi, India ESATISFY HR SOLUTIONS Full timeJoin for the Magic Pin Process! **Industry**: Customer Service - Blended Process **Work From Home**: After 1 Month of Training **Shifts**: Rotational with 1 day off **Eligibility**: Undergraduates with minimum 6 months BPO experience **Location**: Moti Nagar, Delhi **Salary**: ₹16K CTC, ₹15,300 in-hand **Batch Date**: 20th Nov **Requirements**:...
-
Customer Service Associate
2 months ago
Delhi, Delhi, India VisionaryHire Full time**-Profile - Customer Service Executive** **Job responsibilities;** - Monitoring the entire customer service process. - Resolving customer issues brought to your attention. - Creating procedures and policies for effective customer service. - Standardizing the customer service delivery of an organization - Performing quality assurance surveys with...
-
Customer Service Executive
5 months ago
Delhi, Delhi, India Hirex Full time**Customer Service Executive Responsibilities**: - Supervising a team of customer support professionals. - Monitoring the entire customer service process. - Resolving customer issues brought to your attention. - Creating procedures and policies for effective customer service. - Planning how to train customer support professionals. - Standardizing the...
-
Customer Service Executive
5 months ago
Delhi, Delhi, India ICONIC BUSINESS SOLUTION LLP Full time**Position **:Customer Service Executive **Experience **:Minimum 1 Year **Location **:New Delhi **Responsibilities**: - Provide accurate information about our products, services, and policies to customers. - Assist customers in resolving issues, complaints, and escalations in a timely manner. - Ensure customer satisfaction by delivering personalized and...
-
Customer Service
4 months ago
Delhi, India VisionaryHire Full time**One Month from the office then complete Work From Home** Customer Service Blended process Work From Home Rotational Shifts 1 rotational off Undergrad exp can apply **NO Freshers** Min 6 months BPO exp required Location - Moti Nagar **Salary**: - 16 k CTC, 15300 IN HAND Need excellent communication skills Batch Date - 20th Nov **Job Types**:...
-
Customer Service Representative
5 months ago
Delhi, Delhi, India TapGro Full time**About TapGro**: TapGro is a dynamic SAAS startup committed to revolutionizing the salon industry through innovative software solutions. Our comprehensive platform empowers salon business owners to streamline operations, enhance marketing strategies, and optimize overall business efficiency. **Position Overview**: As a Customer Service Associate, you will...
-
Customer Service Assistant
1 month ago
Delhi, Delhi, India Zeca Technologies Full timeWe're seeking a customer-centric leader to transform our customer experience. The Customer Experience Manager will develop strategies to exceed customer expectations, drive loyalty, and foster a culture of exceptional service. **Key Responsibilities**: - Lead customer service team to deliver world-class experiences - Design and implement customer journey...
-
Customer Service Representative
5 months ago
Delhi, Delhi, India SNTC AGRO TECHNOLOGY PVT. LTD. Full time1. should be able to handle inquiries, provide product/service information, resolve issues, and ensure customer satisfaction through effective communication and problem-solving skills. 2. Provide prompt and courteous assistance to customers via phone on receiving calls. 3. Address customer inquiries regarding product/service information, pricing of...
-
Customer Service Intern
5 months ago
Delhi, Delhi, India frookoon privet limited Full time**Job Title: Customer Service Intern** **Company**: Frookoon **Location**: New Delhi, India **Duration**: 3 months **Company Overview**: Frookoon is a quick commerce company operating in tier 2 cities, dedicated to providing swift and efficient delivery services to its customers. We are committed to revolutionizing the way people shop for daily...
-
Customer Service Executive
2 months ago
Delhi, Delhi, India Chem Academy Private Limited Full time**Position**: Customer Service Executive **Experience**: Minimum 1 year in customer service or a related field **Location**: GTB Nagar, New Delhi **Employment Type**: Full-Time **Job Overview**: **Key Responsibilities**: - **Problem Resolution**: Investigate and resolve customer issues related to the platform, billing, or course access in a prompt and...
-
Customer Service Representative
2 months ago
Delhi, Delhi, India Manarti Exports Full time**Key Responsibilities**: - Address and resolve customer complaints and issues promptly and effectively. - Provide accurate information about products, services, and company policies. - Collaborate with internal teams to address customer needs and improve service quality. - Maintain and update customer database with accurate information. - Achieve monthly...
-
Customer Service Representative
5 months ago
Delhi, Delhi, India NetCom Learning Full time**Customer** **Service Representative - Remote** **About NetCom Learning**: NetCom Learning is a leading provider of skills development and training solutions, specializing in IT and business skills. With a commitment to empowering learners and professionals to achieve their career goals, NetCom Learning has established a robust Career Services Division...
-
Customer Service Advisor
5 months ago
Delhi, Delhi, India Barclays Full timeJob Title : Customer Service Advisor Location: Noida About Barclays Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank,...