International Customer Support
1 week ago
Utilize direct telephone communication with clients to explain goods and/or services in an effort to convince both present and prospective clients to buy new goods and/or services.
- Inform clients about available products and services to enhance their "online presence," responds to inquiries from clients, and strengthens client relationships.
- Follows up with customer via telephone.
- Identifies consumer problems, offers suitable answers through upselling of more goods or services, obtains the customer's commitment, and expedites product delivery.
- Maintains accurate daily record in tracker.
**Requirements**:
- 0-1 work experience in Customer Service.
- Strong customer service and tele calling skills.
- **Excellent verbal and written communication skills (English)** is a must.
- Problem solving and decision-making skills.
- Ready to work in day/night shifts (Rotational)
**Salary**: From ₹16,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Morning shift
- Rotational shift
Supplemental pay types:
- Yearly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- International voice process: 1 year (preferred)
- Customer support: 1 year (preferred)
**Language**:
- English (preferred)
Ability to Commute:
- Kochi, Kerala (required)
Ability to Relocate:
- Kochi, Kerala: Relocate before starting work (required)
Work Location: In person
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