Customer Support Associate

Job Title: L1 Helpdesk Support Associate (Voice) - Gurgaon On-siteEntry level / Associate level (1-3 years of experience range)Please note - This role is a Voice Process Customer Support role for Parcel Services and not a Technical Support roleResponsibilities:Should be able to manage customer tickets related to client's applications and software.Have...

As a Customer Support Associate, you will be required to: 2. Engaging and assisting customers such as home renovators, service providers, and manufacturers on a daily basis via various communication channels. 3. This is a hybrid customer service model that will give you exposure to the best of inside sales and customer support. 4. Communicating with and...

Thought Minds - is a global leader in providing solutions on LLM and generative AI solutions. We are seeking a **Customer Support Associate** with 2+ years of experience to join our team. Location : Kochi /remote **Job Functions** - Provide accurate, valid, and complete information to customers by following communication guidelines and processes. -...

Designation : Customer Support Associate Location : Kochi, Kerala Educational qualification : Graduate Experience : Both Freshers and Experienced can apply Freshers preferable Experience in Domestic process is also considered Shift : Rotational Shift and Rotational Week offs 5 days of working Salary : 15K to 23K Basic technical skills will be an...

Designation : Customer Support Associate Location : Cochin, Kerala Educational qualification : Graduate Experience : Both Freshers and Experienced can apply Freshers preferable Experience in Domestic process is also considered Shift : Rotational Shift and Rotational Week offs 5 days of working Salary : 15K to 25K Basic technical skills will be an...

**Customer Support Associate** Role Summary **:Responsible to ensure high quality customer satisfaction of online customers.** Experience**:2-4 years of Experience handling Customer and Sales function in retail** **sector, preferably, luxury segment.** Roles &Responsibilities: KRA 1: Customer Service Support - Support to develop business through online...

We Are Looking For Customer Support Location: Infopark Kakkanad Kochi Salary: 18000 to 22000 per month Experience: 1 to 3 years in BPO / Customer Support voice process ( Fresh candidates will be considered if they have fluency in English) Key Responsibilities: Respond to customer inquiries via email chat and voice in a timely and professional manner....

We are hiring for Customer support Associate (Voice) Qualification - Any Degree Location : Kochi (WFO) Shift : Rotational, 5days of working, Rotational week off Age : 23-35 **Roles & Responsibilities**: - Answer phone to respond to drivers/customers inquiries w.r.t Shipping and Delivery. - Assist Drivers with the latest update on customer's...

Responsibilities: - **Onboarding and Training**: Guide clients through the onboarding process, ensuring a smooth transition to our WhatsApp Cloud API services. Provide training and educational resources to clients to maximize their understanding and utilization of the product. - **Customer Engagement**: Establish and maintain strong relationships with...

**CUSTOMER SUPPORT EXECUTIVE** **WORK FROM HOME JOB** SHOULD HAVE FLUENCY IN HINDI AND MALAYALAM GOOD COMMUNICATION SKILLSQUALIFICATION PLUS TWO,GRADUATES,POST GRADUATESADUATES,POST GRADUATES. PROCESS: LOGISTICS FRESHERS AND EXPERINCE CANDIDATES CAN **Job Types**: Full-time, Regular / Permanent **Salary**: ₹20,000.00 per month **Benefits**: -...

Promptly respond to incoming calls and resolve customer queries as per established procedures. - Develop daily objectives for the call center operations to meet service level agreements. - Maintain call logs, record responses, monitor abandoned calls, and track agent performance metrics. - Provide accurate information on products, services, procedures, and...

We required Customer Service Associates for our kochi based Hypermarket. Greeting customers. Answering customer questions related to merchandise and store policies. Recommending products or services based on customer needs. Processing customer payments and refunds. Qualification - Minimum Plus Two Freshers/ Experienced FOOD AN ACCOMMODATION FACILITIES...

Role Proficiency: Outcomes: - Identify the problem patterns and suggest better resolution techniques - Optimise efficiency cost and quality by identifying opportunities for automation/process improvements - Assist Lead 1 - Production Support on troubleshooting and Issue resolution; begin demonstrating Lead 1 capabilities in making critical decisions -...

Role Proficiency: Outcomes: - Identify the problem patterns and suggest better resolution techniques - Optimise efficiency cost and quality by identifying opportunities for automation/process improvements - Assist Lead 1 - Production Support on troubleshooting and Issue resolution; begin demonstrating Lead 1 capabilities in making critical decisions -...

Work directly with customers via telephone to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services. - Educates customers on product offerings and services to improve their "on-line presence" and explains pricing and answers questions from customers building value in the customer...

**Arabic Customer Support Representative** - Providing timely and accurate assistance to Arabic-speaking customers via Call - Understanding customer inquiries and concerns, and providing appropriate solutions or guidance. - Handling customer complaints and escalations with professionalism and empathy. - Collaborating with other teams to resolve complex...

**Arabic Customer Support Representative** - Providing timely and accurate assistance to English and Arabic-speaking customers via Call - Understanding customer inquiries and concerns, and providing appropriate solutions or guidance. - Handling customer complaints and escalations with professionalism and empathy. - Collaborating with other teams to resolve...

We are looking for an enthusiastic Customer Relation Manager to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective tele sales representative must be an excellent communicator and have superior people skills. They must be comfortable...

**Customer Service Associate** Experience: Minimum **1 to 5 years in international voice support** Location**:Infopark Kakkanad, Kochi** Salary**:18,000 to 24,000 per month Qualification**:Degree in any discipline** **Excellent spoken and written English communication skills**. Shifts: **Morning: 9 am to 6 pm** **Noon: 12 pm to 9 pm** **Night: 3 pm...

Looking for customer Support Location ; Infopark Phase 2 Exp : 3 to 5 Yrs It will be voice process 6 days working with rotational Offs Two way Cab Facility will be provided Need Excellent Command over English Pay: ₹300,000.00 - ₹500,000.00 per year Schedule: - Monday to Friday - Rotational shift Ability to Relocate: - Kochi, Kerala: Relocate...