Customer Support Associate

As a Customer Support Associate, you will be required to: 2. Engaging and assisting customers such as home renovators, service providers, and manufacturers on a daily basis via various communication channels. 3. This is a hybrid customer service model that will give you exposure to the best of inside sales and customer support. 4. Communicating with and...

**Customer Support Executive** **Should have Experience in Customer Support / Tele Sales / TeleMarketing** **Minimum 3 Languages Required (Except Tamil)** **Exp : 1 yr - 3 yrs** **Immediate Joining Will be preferred.** **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Paid time off -...

Thought Minds - is a global leader in providing solutions on LLM and generative AI solutions. We are seeking a **Customer Support Associate** with 2+ years of experience to join our team. Location : Kochi /remote **Job Functions** - Provide accurate, valid, and complete information to customers by following communication guidelines and processes. -...

**Customer Support Associate** Role Summary **:Responsible to ensure high quality customer satisfaction of online customers.** Experience**:2-4 years of Experience handling Customer and Sales function in retail** **sector, preferably, luxury segment.** Roles &Responsibilities: KRA 1: Customer Service Support - Support to develop business through online...

We are hiring for Customer support Associate (Voice) Qualification - Any Degree Location : Kochi (WFO) Shift : Rotational, 5days of working, Rotational week off Age : 23-35 **Roles & Responsibilities**: - Answer phone to respond to drivers/customers inquiries w.r.t Shipping and Delivery. - Assist Drivers with the latest update on customer's...

Support to develop business through online or offline (leads conversion). - Adherence service procedures, policies and standards. - Monitor on time delivery of product purchased by online customers. - Achieve the target assigned. - Verify all the online sale (Transaction paid/ Fraud alert). - Keep focus on customer experience throughout interactions. -...

Maintain an updated knowledge of the organization's products, services, and customer service policies Document customer interactions when necessary, compiling documents and forwarding information to interested parties Explain simply and clearly in response to customer questions and check for customer understanding and acceptance Recommend new products or...

Role Proficiency: Outcomes: - Identify the problem patterns and suggest better resolution techniques - Optimise efficiency cost and quality by identifying opportunities for automation/process improvements - Assist Lead 1 - Production Support on troubleshooting and Issue resolution; begin demonstrating Lead 1 capabilities in making critical decisions -...

Role Proficiency: Outcomes: - Identify the problem patterns and suggest better resolution techniques - Optimise efficiency cost and quality by identifying opportunities for automation/process improvements - Assist Lead 1 - Production Support on troubleshooting and Issue resolution; begin demonstrating Lead 1 capabilities in making critical decisions -...

Key Responsibilities - Assist customers with installation, configuration, and troubleshooting of vehicle tracking devices. - Provide step-by-step guidance on the usage of tracking devices and mobile/web platforms. - Address and resolve technical issues by coordinating with the technical team if necessary. - Handle complaints and provide appropriate...

Urgent vacancy of Customer service associate for Kochi location. Qualification - Min Higher secondary Experience - Freshers / Experienced Food & Accommodation available **Salary**: ₹12,000.00 - ₹15,000.00 per month **Benefits**: - Food provided Schedule: - Day shift - Evening shift Ability to commute/relocate: - Kochi, Kerala: Reliably commute...

**Arabic Customer Support Representative** - Providing timely and accurate assistance to Arabic-speaking customers via Call - Understanding customer inquiries and concerns, and providing appropriate solutions or guidance. - Handling customer complaints and escalations with professionalism and empathy. - Collaborating with other teams to resolve complex...

Any Graduate, interested in Sales and Customer support activities, fluent in English and one regional language. Ability to generate business leads, develop new customers and follow up on Sales activities. **Salary**: ₹9,677.00 - ₹34,934.00 per month Schedule: - Day shift Supplemental Pay: - Performance bonus - Yearly bonus Ability to...

**Customer Service Associate** Experience: Minimum **1 to 5 years in international voice support** Location**:Infopark Kakkanad, Kochi** Salary**:18,000 to 24,000 per month Qualification**:Degree in any discipline** **Excellent spoken and written English communication skills**. Shifts: **Morning: 9 am to 6 pm** **Noon: 12 pm to 9 pm** **Night: 3 pm...

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...

Looking for customer Support Location ; Infopark Phase 2 Exp : 3 to 5 Yrs It will be voice process 6 days working with rotational Offs Two way Cab Facility will be provided Need Excellent Command over English Pay: ₹300,000.00 - ₹500,000.00 per year Schedule: - Monday to Friday - Rotational shift Ability to Relocate: - Kochi, Kerala: Relocate...

**IT Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...

Required Customer Service Associate for Kochi location. Male / Female Fresher / Experienced Food & Accommodation **Salary**: ₹12,000.00 - ₹15,000.00 per month **Benefits**: - Food provided Schedule: - Day shift - Evening shift Ability to commute/relocate: - Kochi, Kerala: Reliably commute or planning to relocate before starting work...

Essential skills: Should have excellent verbal and correspondence skills. Should be a tech-savvy person with plenty of exposure in supporting clients on software solutions. MBA / BCA / Btech Strong customer service skills - reply to mails, tickets, follow up on the support concerns, getting feedback Domain knowledge, Crystal report designing and writing...

Responsibilities for Sales Support Maintain a cheerful attitude while answering all inbound calls and addressing customer or sales team needs Support sales staff by completing and processing orders and keeping senior staff informed of any issues with delivery Ensure the sales team is on track to meet month-end goals and share innovative lead generating...