Customer Support Associate

**We are Hiring Customer Support Associate** **Minimum 3 - 8 years of Experience in handling Customer and Sales function in retail sector, preferably, luxury segment.** **Qualification - MBA / Any Graduates** **Location - Kochi** **Roles & Responsibilities** **1: Customer Service Support** - **Support to develop business through online or offline (leads...

**Customer Support Executive** **Should have Experience in Customer Support / Tele Sales / TeleMarketing** **Minimum 3 Languages Required (Except Tamil)** **Exp : 1 yr - 3 yrs** **Immediate Joining Will be preferred.** **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Paid time off -...

Thought Minds - is a global leader in providing solutions on LLM and generative AI solutions. We are seeking a **Customer Support Associate** with 2+ years of experience to join our team. Location : Kochi /remote **Job Functions** - Provide accurate, valid, and complete information to customers by following communication guidelines and processes. -...

Position : Customer Support Associate Location : Muvattupuzha Roles & Responsibilities: - Handling Social Media, Instagram, Facebook etc. - Promote online sales through social Media Experience : 1 Year relevant experience in social media handling Gender : Female Qualification : Any Graduate Salary : 10000 Per Month Accommodation fee will be paid by...

Designation : Customer Support Associate Location : Kochi, Kerala Educational qualification : Graduate Experience : Both Freshers and Experienced can apply Freshers preferable Experience in Domestic process is also considered Shift : Rotational Shift and Rotational Week offs 5 days of working Salary : 15K to 23K Basic technical skills will be an...

Designation : Customer Support Associate Location : Cochin, Kerala Educational qualification : Graduate Experience : Both Freshers and Experienced can apply Freshers preferable Experience in Domestic process is also considered Shift : Rotational Shift and Rotational Week offs 5 days of working Salary : 15K to 25K Basic technical skills will be an...

Support to develop business through online or offline (leads conversion). customer support. - Maintain accurate records and document related to customer service actions and discussions. - Customer service - communication skills

Responsibilities: Handling Customer and Sales function in retail sector, preferably, luxury segment 02-04 years Understanding of the basics of Indian jewelry industry, history and culture. Knowledge of jewelry marketing, customer relations, product display, customer information, after-sales services, so as to achieve high level of effectiveness in...

Responsibilities: - **Onboarding and Training**: Guide clients through the onboarding process, ensuring a smooth transition to our WhatsApp Cloud API services. Provide training and educational resources to clients to maximize their understanding and utilization of the product. - **Customer Engagement**: Establish and maintain strong relationships with...

**Customer Support Associate** **Job Summary**: Dtale Modern is seeking a highly motivated and customer-focused individual to join our team as a Customer Support Associate. **Key Responsibilities**: Provide accurate information about our products, services, and policies to customers Assist customers in placing orders, tracking shipments, and processing...

Support to develop business through online or offline (leads conversion). - Adherence service procedures, policies and standards. - Monitor on time delivery of product purchased by online customers. - Achieve the target assigned. - Verify all the online sale (Transaction paid/ Fraud alert). - Keep focus on customer experience throughout interactions. -...

**Roles & Responsibilities**: - Work directly with customers via telephone to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services. - Educates customers on product offerings and services to improve their "on-line presence" and explains pricing and answers questions from customers...

**Responsibilities** - Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status. - Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department. - Creating and processing orders in a timely manner,...

Maintain an updated knowledge of the organization's products, services, and customer service policies Document customer interactions when necessary, compiling documents and forwarding information to interested parties Explain simply and clearly in response to customer questions and check for customer understanding and acceptance Recommend new products or...

This Job opening is for Educators with IGCSE/ GCSE/ IB / CCS curricula experience ONLYJoin Mentor Match as a Customer Success Associate!Job Title: Customer Success AssociateLocation: TTK Road, Royapettah-Chennai, IndiaWork Days: Monday to SaturdayWork Time: 10pm to 7amAbout Mentor MatchMentor Match is a personalized learning platform connecting students with...

Customer Service SupportSupport to develop business through online or offline (leads conversion).Adherence service procedures, policies and standards.Monitor on time delivery of product purchased by online customers.Achieve the target assigned.Verify all the online sale (Transaction paid/ Fraud alert).Keep focus on customer experience throughout...

Promptly respond to incoming calls and resolve customer queries as per established procedures. - Develop daily objectives for the call center operations to meet service level agreements. - Maintain call logs, record responses, monitor abandoned calls, and track agent performance metrics. - Provide accurate information on products, services, procedures, and...

One of our Prestigious client is urgently looking for a **Female customer associates** for their Kochi Head office. Education: Any Graduate Gender**:Female** Skills: Excellent English language skill and Hindi speaking skill is essential for this position. Experience: Minimum 2 plus years experience Location**:Kochi** **Job Types**: Full-time,...

Role Proficiency: Outcomes: - Identify the problem patterns and suggest better resolution techniques - Optimise efficiency cost and quality by identifying opportunities for automation/process improvements - Assist Lead 1 - Production Support on troubleshooting and Issue resolution; begin demonstrating Lead 1 capabilities in making critical decisions -...

Key Responsibilities - Assist customers with installation, configuration, and troubleshooting of vehicle tracking devices. - Provide step-by-step guidance on the usage of tracking devices and mobile/web platforms. - Address and resolve technical issues by coordinating with the technical team if necessary. - Handle complaints and provide appropriate...