Arabic Customer Support Associate

2 months ago


Kochi Kerala, India 33 Holdings Global Full time

**Arabic Customer Support Representative**
- Providing timely and accurate assistance to English and Arabic-speaking customers via Call
- Understanding customer inquiries and concerns, and providing appropriate solutions or guidance.
- Handling customer complaints and escalations with professionalism and empathy.
- Collaborating with other teams to resolve complex issues or inquiries.
- Maintaining accurate records of customer interactions and transactions.
- Upholding company policies and procedures while delivering exceptional customer service.
- Continuously striving to improve customer satisfaction and service quality.

**Job Types**: Full-time, Fresher

Pay: ₹15,000.00 - ₹45,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

Application Question(s):

- Expected Monthly salary ?

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English very fluently (preferred)
- Arabic very fluently (preferred)

Work Location: In person



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