Customer Service Associate- Hindi
2 months ago
Customer Service Associate
- Hindi
**Location: Padivattom, Edapally**
- **Experience**: Minimum 1 year of experience in banking sales / Customer support. ( Consider Fresher with Good Communication Skills in Hindi & English)
- Language Proficiency**:Fluent in English and Hindi**:
- **Qualifications**: Bachelor's degree is mandatory.
- **Salary: ₹20,000.00 - ₹25,000.00 per month**:
- **Working Days**: 5 days a week
**Requirements**:
- Minimum of 1 year of experience in sales, marketing, BPO, or banking.
- Bachelor's degree in a relevant field.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Good understanding of financial products and services.
- Excellent sales and negotiation skills.
- Results-oriented and target-driven.
**Responsibilities**:
**Customer Support (70%)**:
- Client Relationship Management
- Customer Assistance
- Support Services.
- Feedback Management
- Problem Resolution
**Sales and Sales Support (30%)**:
- New Client Acquisition
- Cross-Selling
- Financial Analysis
- Compliance
**Additional Information**:
- Travel Requirement: 0% travel (No Field Work)
- Work Environment: This position is based in our office, providing a dynamic and collaborative work environment.
**Benefits**:
- Health insurance
- Life insurance
- Provident Fund
**Supplemental pay types**:
- Bonus pay
- Commission pay
- Performance bonus
**Job Types**: Full-time, Permanent
Pay: ₹19,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Fixed shift
- Monday to Friday
- US shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (required)
- Hindi (required)
Work Location: In person
**Speak with the employer**
+91 7012656732
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