Trainee Customer Support
2 months ago
We are seeking an enthusiastic and motivated individual to join our team as a Support Trainee. As Support Trainee, you will play a vital role in supporting our clients’ software concerns, clarify their doubts, identify issues, escalate issues to internal team for resolution, test the fixes.
Key Responsibilities:
Participate in an intensive training program to develop foundational skills in IT support.
Learn to respond to customer inquiries and technical issues through various communication channels.
Work closely with senior developers to analyze and diagnose technical issues.
Collaborate with the team to provide timely and effective solutions.
Gain hands-on experience in maintaining accurate records of customer interactions and resolutions.
Contribute to the creation and updating of knowledge base articles.
Learn to educate customers on product features, best practices, and self-service options.
Provide basic guidance to users on common technical issues.
Work closely with the Customer Support team and other departments to enhance skills and contribute to team success.
Actively participate in team meetings and training sessions.
Qualifications:
High school diploma or equivalent with knowledge in Information Technology or related field is a plus.
Basic understanding of computer systems, hardware, and software.
Strong English communication and interpersonal skills.
Eagerness to learn and adapt to new technologies.
Problem-solving mindset with attention to detail.
**Education**:
- Diploma (preferred)
**Language**:
- Proficient English (preferred)
- Hindi (preferred)
-
Customer Support Trainee
2 months ago
Kochi, India Tekosol IT Solutions Full time**Company Name - Tekosol IT Solutions** **Job Title - Customer Support Executive** **Job Location - Cochin, Kerala** **Experience - Fresher/6 months experience** L1 staff job description: 1. Coordinating with Theatre operations team to solve L1 issues. Eg: Basic POS troubleshooting. 2. Coordinating with client IT team for basic configurations and...
-
Trainee Dietitian
1 month ago
Kochi, India Satyahara, Palarivattom Full time**Position Overview**: As a Dietitian Trainee for In-Store Customer Handling at Satyahara, you will play a crucial role in assisting customers with their nutrition-related queries and guiding them towards making healthier and informed choices. Satyahara is dedicated to providing high-quality organic and natural products and promoting a healthy lifestyle....
-
Sales Trainee
1 month ago
Kochi, India Peekay In-store Full timeThe Sales Trainee position is an entry-level role designed to provide individuals with the opportunity to gain hands-on experience and develop foundational skills in sales. This role focuses on learning the sales process, product knowledge, and customer engagement techniques. The Sales Trainee will work closely with the sales team, receiving training and...
-
Tele Caller Executive
1 month ago
Kochi, Kerala, India Rezpo Customer Experience Full timeUrgently require Telecalling executive for calling our Students and trainees. - Modifying sales pitches in response to customer demand - Acquiring and retaining contact information databases - Put forward suggestions in accordance with the requirements of the consumer - Ensure a smooth procedure for the consumer by transferring windows of opportunity to the...
-
Management Trainee
1 month ago
kochi, India GALTech Technologies Pvt Ltd Full timeManagement Trainee Are you a dynamic individual eager to kick start your career in management? Our company is currently seeking a Manager Trainee who possesses strong leadership potential and a passion for learning. Roles and Responsibilities 1. Provide comprehensive support to the Administration Department in day-to-day activities2. Execute...
-
Management Trainee
2 months ago
Kochi, India GALTech Technologies Pvt Ltd Full timeManagement Trainee Are you a dynamic individual eager to kick start your career in management? Our company is currently seeking a Manager Trainee who possesses strong leadership potential and a passion for learning. Roles and Responsibilities 1. Provide comprehensive support to the Administration Department in day-to-day activities 2. Execute...
-
Jr Trainee Customer Care Executiver
4 weeks ago
Kochi, India EDEN CAREER GUIDANCE & HR SOLUTIONS Full timeJR TRAINEE CRE CUM OPERATION EXECUTIVE // PART TIME // OFFICE JOB - EDUCATION : DIPLOMA / ANY DEGREE ( PART TIME START TIME: 12PM TO 8PM) - FRESHERS OR EXPEREINCE CANDIDATES CAN APPLY - NATURE OF JOB HR RECURITING / BUSINESS DEVELOPEMNT / DOCUMENTION **Job Types**: Full-time, Part-time **Salary**: ₹6,500.00 - ₹8,500.00 per month **Benefits**: - Cell...
-
Brand Trainee
2 months ago
kochi, India White Force Full timeJob Description: Trainees are responsible for: seeking a suitable supervisor to support completion of formative and summative assessments, teaching and learning tools, and application forms. submitting forms and documentation by the required deadlines. securing appropriate training positions.
-
Jr. Trainee Customer Relation Executive
4 weeks ago
Kochi, India EDEN CAREER GUIDANCE & HR SOLUTIONS Full timeJr. Trainee Customer Relation Executive & Operation Executive - Part Time Staff - Time Period: 12pm to 8pm - Job Location: Kadavanthra, kochi - Age Limit: 27 - Good Incentive Structure - Firm: Eden Business School **Job Type**: Part-time **Salary**: ₹6,500.00 - ₹8,500.00 per month Expected hours: 8 per week **Benefits**: - Cell phone...
-
Accounts Trainee
1 month ago
Kochi, India Joseph And Co Full time**Job Title**: Accounts Trainee **Location**: Ernakulam, India **Responsibilities**: - Assist in financial statement preparation and budgeting. - Handle routine accounting tasks such as data entry and reconciliations. - Support accounts payable and receivable processes. - Aid in month-end and year-end closing procedures. - Compile and analyze financial...
-
Medical Scribing Trainee
2 months ago
Kochi, India Institute for Medical Research Full time**Position**: Medical Scribing Trainee As a Medical Scribing Trainee, you will undergo comprehensive training to develop the necessary skills and knowledge required for medical scribing. This position is an excellent opportunity for individuals interested in pursuing a career in healthcare, particularly in the field of medical...
-
Business Development Trainee
2 weeks ago
kochi, India enCAD Technologies Pvt Ltd Full timeJob description We are looking for a competitive and trustworthy Business Development Trainee to help us build up our business activities.Job Role Business Development TraineeNumber of vacancies - 1Location - KochiJob Responsibilities• Conduct market research to identify selling possibilities and evaluate customer...
-
Diploma Trainee
1 month ago
Kochi, Kerala, India Elite Elevators Pvt. Ltd. Full time**Designation: Diploma Trainee / ITI Trainee** **Eligibility criteria**: - Fresher with Diploma in Mechanical / ECE/ EEE - Fresher with ITI in Mechanical / ECE/ EEE - 2021/2022/2023 Graduates can apply **Roles & Responsibilities**: - Elevator installation, service & maintenance - Expert in electric wiring and should possess good knowledge on...
-
Odoo Trainee
2 weeks ago
kochi, India Loyal IT Solutions Pvt Ltd Full timeOdoo Trainee Key Responsibilities:Assist in the development, customization, and maintenance of Odoo modules.Work on Odoo ERP implementation projects including configuration, testing, and deployment.Collaborate with functional consultants and end-users to gather and analyze business requirements.Participate in the design and development of new...
-
Business Development Trainee
3 weeks ago
kochi, India Advenser Engineering Services Private Limited Full timeBusiness Development Trainee Location: Kochi, KeralaEmployment Type: Full timeCompany Overview:Advenser is multi-disciplined engineering company delivering advanced engineering services & solutions to the Architecture, Engineering & Construction industry through innovative practices such as BIM, VDC and other advanced technological tools. With...
-
Business Development Trainee
2 weeks ago
Kochi, India enCAD Technologies Pvt Ltd Full timeJob descriptionWe are looking for a competitive and trustworthyBusiness Development Traineeto help us build up our business activities.Job RoleBusiness Development TraineeNumber of vacancies - 1Location- KochiJob Responsibilities•Conduct market research to identify selling possibilities and evaluate customer needs•Actively seek out new sales...
-
Business Development Trainee
2 weeks ago
Kochi, India enCAD Technologies Pvt Ltd Full timeJob descriptionWe are looking for a competitive and trustworthyBusiness Development Traineeto help us build up our business activities.Job RoleBusiness Development TraineeNumber of vacancies - 1Location- KochiJob Responsibilities•Conduct market research to identify selling possibilities and evaluate customer needs•Actively seek out new sales...
-
Dotnet Trainees
2 weeks ago
kochi, India Voxtron Solutions LLP Full timeDotnet Trainees We are seeking enthusiastic and motivated individuals who have completed basic training in .NET development and are ready to kickstart their careers as .NET Trainees.Responsibilities:Learning and Development: Actively participate in training sessions and workshops to deepen your understanding of .NET technologies, frameworks,...
-
Dotnet Trainees
2 weeks ago
Kochi, India Voxtron Solutions LLP Full timeDotnet Trainees We are seeking enthusiastic and motivated individuals who have completed basic training in .NET development and are ready to kickstart their careers as .NET Trainees. Responsibilities: Learning and Development: Actively participate in training sessions and workshops to deepen your understanding of .NET technologies, frameworks,...
-
Odoo Trainee
2 weeks ago
Kochi, India Loyal IT Solutions Pvt Ltd Full timeOdoo Trainee Key Responsibilities: Assist in the development, customization, and maintenance of Odoo modules. Work on Odoo ERP implementation projects including configuration, testing, and deployment. Collaborate with functional consultants and end-users to gather and analyze business requirements. Participate in the design and development...