Customer Relationship Officer
5 months ago
We are looking for an earnest customer relationship officer to initiate and nurture steady, mutually beneficial relationships with our clients. As a customer relationship officer, you should maintain contact with clients, work to understand their needs, and then advise them on which of our offerings could best support their objectives. You should also make use of CRM software to document your progress, which ought to be accessible to pertinent internal divisions.
To be successful as a customer relationship officer, you should ensure alignment between our organization's objectives and each client's needs. Ultimately, an indispensable relationship executive will take ownership of their work, including their role in promoting clients' interests.
Job Responsibilities:
- Contacting with potential clients to gauge the utility and viability of prospective working relationships.
- Ensuring regular contact with existing clients to maintain our company's presence.
- Repairing disengaged or fractured relationships.
- Conducting in-depth needs assessments to better understand each client's requirements.
- Identifying a range of our offerings that could meet the goals and values of each client.
- Proposing and deliberating potential solutions in consultation with clients.
- Prompting clients to upgrade their existing packages and to purchase additional offerings.
- Settling clients' concerns in a swift and professional manner.
- Harnessing internal relationships to better address clients' needs and to maximize our profits.
**Requirements**:
- Degree in marketing, finance, communication, or a similar discipline.
- Prior experience as a customer relationship officer, ideally in a similar organization.
- Familiarity with CRM software and procedures.
- In-depth knowledge of effective sales and negotiation tactics.
- Outstanding verbal and written communication.
- Ability to forge profound working relationships.
- Strong interpersonal and collaborative skills.
- Strong language and convincing skills
**Job Types**: Full-time, Permanent
**Salary**: Up to ₹25,000.00 per month
Schedule:
- Day shift
- Fixed shift
**Experience**:
- total work: 2 years (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Ability to Commute:
- Kochi, Kerala (required)
Ability to Relocate:
- Kochi, Kerala: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 9745715333
-
Customer Relationship Officer
6 months ago
Kochi, India Transight Systems Private Limited Full timeTransight System Private Limited is looking for a enthusiastic Female Customer Relationship Officer Customer Relationship Officer Responsibilities: - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Planning the training and standardization of service delivery. - Conducting quality assurance surveys with...
-
Customer Relationship Officer
6 months ago
Kochi, India Aged Care Institution Full timeWanted Customer Relationship officer for an aged care institution at kochi , working area Cochin ernakulam and nearb areas only **Salary**: ₹18,000.00 - ₹22,000.00 per month Schedule: - Day shift **Experience**: - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: - English (preferred) Ability to Commute: -...
-
Customer Relationship Officer
5 months ago
Kochi, India Horizon Consultancy Services Full timeDesignation: - Customer Relationship Officer Experience: - Fresher Location: - Kochi Fluency in English & Hindi communication is required.. **Salary**: Up to ₹16,000.00 per month Schedule: - Day shift - Rotational shift Ability to commute/relocate: - Kochi, Kerala: Reliably commute or planning to relocate before starting work...
-
Customer Relationship Officer
5 months ago
Kochi, Kerala, India NEO GUIDE Full timeCustomer Relationship Officer Duties and Responsibilities: - Understanding Customer Concerns. - Communicating within the Company. - Investigating Problems - Training Staff - Customer Relationship Officers are excellent communicators with great interpersonal skills - Qualification : Any Degree. - Gender : male/ female **Job Types**: Full-time, Permanent,...
-
Customer Relationship Officer
5 months ago
Kochi, India Horizon Consulting Services Full timeDesignation: - Customer Relationship Officer Experience: - Fresher/Experienced Location: - Kochi/ Willing to relocate Shift : 9.00 AM-6.00 PM & 11.00 AM-8.00 PM Fluency in English & (Tamil/Hindi/Kannada/Telugu) communication is required **Job Types**: Full-time, Permanent, Fresher Pay: From ₹15,000.00 per month Schedule: - Day shift - Rotational...
-
Customer Relationship Officer
6 months ago
Kochi, Kerala, India Talent Mind Consultancy Full timePosition: Customer Relationship Officer **Responsibilities**: - Building and maintaining customer relationships - Identifying new business opportunities - Manage concerns and complaints - Communicating with other departments - Analysing customer data - Creating sales plans to generate revenue - Monitor business competitors **Salary**: Up to ₹40,000.00...
-
Customer Relationship Officer
5 months ago
Kochi, Kerala, India AJINORAH GLOBAL VENTURES Full timeA Customer Relations Officer (CRO) plays a crucial role in maintaining and enhancing the relationship between a company and its customers. Their primary responsibility is to ensure a high level of customer satisfaction and loyalty. Here is a detailed Job Description (JD) for a Customer Relations Officer: Job Title: Customer Relations Officer Location:...
-
Customer Relationship Officer
6 months ago
Kochi, India Winners Royal Varsha Credit Cooperative Society Ltd Full timeHiring Customer Relationship Officer!! Experience: Minimum 1 year of experience in Banking / NBFC/ Cooperative Society in business development, sales, insurance, or marketing roles at the managerial level. Qualification: Any degree Location: Trivandrum, Kollam, Muvattupuzha, Perumbavoor, Calicut, Vadakara, Kannur, Thamarassery, Kanhangad **Salary**:...
-
Customer Relationship Officer
6 months ago
Kochi, India Winners Royal Varsha Credit Cooperative Society Ltd Full timeHiring Customer Relationship Officer!! Experience: Minimum 1 years of experience in Banking / NBFC/ Co - operative Society in business development, sales, insurance, or marketing roles at the managerial level. Qualification: Any degree Location: Trivandrum, Kollam, Muvattupuzha, Perumbavoor, Calicut, Vadakara, Kannur, Thamarassery, Kanhangad **Salary**:...
-
Hindi Customer Relationship Officer
6 months ago
Kochi, India HRBRO PLACEMENT SERVICES Full timeWE ARE HIRING CUSTOMER RELATIONSHIP OFFICER Job Role : Customer Relationship Officer Qualification : Any Graduation Language : Must be Fluent in English + Hindi Location : Kochi Salary Structure CTC : 14,545 Gross : 14,106 Net (Take-home) : 14,000 non leave Allowance : 3000 ESI benefits also there Working days : 6 Days Working Hours : 9:00 Am to...
-
Customer Relationship Officer
5 months ago
Kochi, Kerala, India Regiis Insurance Brokers Pvt Ltd Full time**We are searching for a highly motivated and results-oriented Customer Relationship Officer (CRO) to join our esteemed team. This pivotal role focuses on building and nurturing client relationships, ensuring exceptional service and exceeding expectations in the insurance coverage they receive.** **Responsibilities** - Experience in handling SME and...
-
Customer Relationship Officer
2 months ago
Kochi, Kerala, India Techsovi Technologies Pvt Ltd Full timeWe are seeking a dedicated Customer Relationship Officer to join our team for the night shift. In this role, you will be responsible for providing exceptional customer service, addressing inquiries, and fostering positive relationships with our clients. **Key Responsibilities**: - **Issue Resolution**: Identify and resolve customer issues or concerns...
-
Customer Relationship Officer
2 months ago
Kochi, Kerala, India Techsovi Technologies Pvt Ltd Full timeWe are seeking a dedicated Customer Relationship Officer to join our team for the night shift. In this role, you will be responsible for providing exceptional customer service, addressing inquiries, and fostering positive relationships with our clients. **Key Responsibilities**: - **Issue Resolution**: Identify and resolve customer issues or concerns...
-
Relationship Officer
6 months ago
Kochi, India totHR Solutions Full timeEstablish & maintain strong professional relationships/connections internally & externally. Achieve sales targets assigned & contribute to the overall achievement. Excellent communication & listening skills. Telesales exp is mandatory. Good sales and negotiation skills. Plenty of drive, initiative & motivation. Relationship officer should be fluent in...
-
Customer Relationship Officer
6 months ago
Kochi, India Telenova Networks Pvt Ltd . Full timeRoles & Responsibilities: Building and maintaining strong relationships with customers, addressing their inquiries, resolving issues, and ensuring their satisfaction to enhance loyalty and retention. - Developing a solid and trusting relationship between major key partners - Expanding relationships and bringing in new clients - Able to multitask, prioritize,...
-
Relationship Officer
2 weeks ago
Kochi, India Zofthire Private Limited Full timeZofthire Private Limited is seeking a passionate and dedicated Relationship Officer to join with our client based in Cochin. In this pivotal role, you will be at the forefront of our client interactions, serving as the primary point of contact for our valued customers. Your main objective will be to cultivate and maintain strong relationships with clients,...
-
Customer Relationship Officer
6 months ago
Kochi, Kerala, India AVODHA EDUTECH PVT LTD Full timeProvide timely and accurate information to customers regarding products, services, policies, and procedures. - Resolve customer issues effectively and efficiently, aiming for a satisfactory resolution for all parties involved. - Build and maintain positive relationships with customers by demonstrating empathy, patience, and professionalism in all...
-
Relationship Officer
6 months ago
Kochi, India REGAN NETWORK HR SOLUTIONS Full time**Responsibilities**: ² Establish and maintain strong professional relationships/connections internally and externally. ² Achieve sales targets assigned and contribute to the overall achievement of the division. ² Ensure full awareness of all services provided and is constantly updated on all changes and amendments to product features, procedures, and...
-
Relationship Officer
5 months ago
Kochi, India EDEN CAREER GUIDANCE & HR SOLUTIONS Full timeRelationship Officer - Qualification: Any Degree / Diploma - Job location: Kochi / All Kerala // Age Limit: 30 **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Morning shift Supplemental pay types: - Performance bonus - Yearly...
-
Customer Relationship Officer
6 months ago
Kochi, Kerala, India Adreone Associates LLP Full time**Job Summary**: **Key Responsibilities**: - Build and maintain strong relationships with existing and potential customers through effective communication and follow-up processes. - Identify opportunities for business development and implement strategies to drive sales growth and revenue generation. - Conduct telemarketing campaigns to promote our products...