Guest Relation Executive
3 months ago
**Profile Introduction**
**Key Responsibilities**
**Meet and Greet Clients**:
- Welcome clients upon their arrival at the property.
- Provide a friendly and professional introduction to the property and the company.
- Offer refreshments and ensure clients are comfortable.
**Client Assistance**:
- Conduct tours of flats and bungalows, highlighting key features and benefits.
- Answer any questions clients may have regarding the properties, local amenities, and the buying process.
- Provide detailed information about pricing, availability, and property specifications.
**Customer Service**:
- Address and resolve client inquiries and concerns promptly and efficiently.
- Maintain a positive and professional relationship with all clients.
- Follow up with client’s post-visit to gather feedback and answer any additional questions
**Profile Requirements**
- Bachelor's degree in Hospitality, Business Administration, Real Estate, or related field preferred.
- Previous experience in a customer-facing role, preferably in real estate, hospitality, or a related industry.
- Excellent English verbal and written communication skills.
- Strong interpersonal and customer service skills.
- Professional appearance and demeanour.
- Ability to work independently and as part of a team.
- Proficiency in MS Office (Word, Excel, Outlook) and CRM software.
**Job Types**: Full-time, Permanent
Pay: ₹30,000.00 - ₹35,000.00 per month
Schedule:
- Day shift
Work Location: In person
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